Community profile

Brookdale Lake Highlands

9715 Plano Rd, Dallas, TX

Assisted LivingMemory CareIndependent Living

4.885 reviewsRead reviews

About the community

About Brookdale Lake Highlands

These are your years to make the most of, which means your preferences and care needs come first, at Brookdale Lake Highlands. With memory care and assisted living services available when needed, you and family members alike can rest easy knowing staff is prepared and ready to assist. Rest assured, Brookdale’s skilled team members are available 24 hours a day, seven days a week to be alerted to an emergency. The…

Published floor plans

Family and resident feedback

4.8 out of 5 from 85 reviews

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Positive

Took Great Care of Mother In Law

My MIL lived at Brookdale Lake Highlands for right at 2 years and her care was exceptional. We originally placed her in the assisted living side, but it became apparently quickly that she needed memory care. The facility worked with us on this and was very accommodating along the way. In addition, Brookdale assisted us in securing Hospice to add an additional level of care for her. Every time we visited (unannounced), my MIL was very clean and well cared for - her hair smelled nice, her clothes were clean, and she

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
4.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
Wendy RoccoJanuary 2, 2026

★★★★

Positive

Review for Brookdale Lake Highlands

They have been great for us. My mom really likes it. I would recommend

CRNovember 21, 2025

★★★★★

Positive

Wonderful care for my wife

I recently had to locate a place for memory care for my wife. After visiting with the staff of Brookdale Lake Highlands, I knew I didn't have to look any further. The staff was very caring and obviously had my wife's best interests at heart. The residents I saw during my visit all seemed very happy and content. That feeling was confirmed later as I was leaving after my first visit. I walked out with the daughter of a current memory care resident. When I told her I was thinking about placing my wife there, she said

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
Brooks BOctober 17, 2025

★★★★★

Critical

Review for Brookdale Lake Highlands

Either the button they gave her to wear around her neck and push for assistance did Not work or they ignored her. Either is unacceptable.

AnonymousSeptember 2, 2025

★★★★

Positive

A Good Community

4 only because of the food. I was very fortunate to have found Brookdale in such a short time. The facility is clean, the staff is very friendly and caring And they have a number of weekly activities such as bingo on MWF, a book club and occasional field trips to lunch or to Choctaw. There are groups who come regularly to perform or do other things. The memory care unit is outstanding with a very caring and knowledgeable director and staff. I met some great people there and go back to visit at least several times a

Judy BJuly 31, 2025

★★★★

Positive

1. Overall experience- we made a decision quickly. Brookdale’s proximity to our home was a strong determinant. medical plan from my husband PCP delayed move in but Brookdale hooked me up with flexible movers. Move in was a bit erratic and thought there would have been a resident/family orientation - nope! Waited for various services that could have been part of that orientation like wi-fi, medication procedures, tv installation, laundry and room cleaning days, etc. Brookdale missed an opportunity to make a great fi

See category ratings
Cleanliness
4.0 / 5
Friendliness
5.0 / 5
Value for Cost
4.0 / 5
Care Services
4.0 / 5
Activities
3.0 / 5
Staff
4.0 / 5
Meals & Dining
4.0 / 5
AnonymousJuly 22, 2025

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care, Independent Living
Operator
Brookdale
Public price status
Not publicly found
Last source check
September 5, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Low / No Sodium
  • Vegetarian
  • Guest Meals
  • Special Dining Programs
  • Gluten-free
  • Pureed Meals
  • Vegan
  • No Sugar
  • Meals Provided
  • Restaurant Style Dining
  • Room Service
  • Private Dining Room
  • Café or Bistro

Health & wellness

  • Staffing & Ancillary Services
  • Memory Care
  • Incontinence Care
  • Medication Management
  • High Acuity Care
  • Non-Ambulatory Care
  • Diabetic Care

Services & convenience

  • Beautician
  • Housekeeping
  • Grocery Shopping and Errands
  • Laundry Service / Drycleaning
  • English
  • Spanish
  • Transportation at Cost
  • Property Convenient to Public Transit
  • Resident Parking Available
  • Uncovered Parking
  • Complimentary Transportation
  • Weight Limit (lbs)
  • Dogs Allowed
  • Pet Care Available
  • Cats Allowed

Activities & engagement

  • Visiting Chaplain or Priest
  • Activities Off-site
  • Devotional Activities Offsite
  • Walking Club
  • Other Religious Services
  • Bridge Club
  • Holiday Parties
  • Book Club
  • Devotional Activities On-Site
  • Karaoke
  • Live Dance or Theater Performances
  • Art Classes
  • Day Trips and Outings
  • Gardening Club
  • Live Musical Performances
  • Trivia Games
  • Brain fitness / Dakim
  • Tai Chi
  • Forever Fit
  • Community Service Programs
  • Live Well Programs
  • Light Therapy Programs
  • Sensory-based Programs
  • Activities On-site
  • Christian Services
  • Wine Tasting
  • Dances
  • Happy Hour
  • Catholic Services
  • Bible Study Group
  • Pet-focused Programs
  • Cooking Classes
  • Educational Speakers / Life Long Learning
  • Men's Club
  • Cards / Pinochle Club
  • Birthday Parties
  • Stretching Classes
  • BBQs or Picnics

Outdoor spaces

  • Indoor Common Areas
  • Outside Patio
  • Library
  • Computer or Media Center
  • Beauty Salon
  • Fitness Center
  • Raised Garden Beds
  • Arts and Crafts Center
  • Piano or Organ
  • Game Room
  • Central Fireplace
  • Outdoor Common Areas
  • TV Lounge
  • Meeting Room

Apartment & room features

  • Wheelchair Accessible Showers
  • Cable or Satellite TV
  • Wi-Fi/high-speed internet
  • Kitchenette
  • Air Conditioned
  • Ground Floor Units
  • Respite or Short Term Stays Offered
  • Handicap Accessible

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked September 5, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required
Brookdale Lake Highlands – Dallas, TX | Find With Care