Studio
Assisted Living · 0 bedroom
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45969 North Pointe Boulevard, Utica, MI
★ 4.725 reviewsRead reviews
About the community
Assisted Living · 0 bedroom
Schedule a visit →Family and resident feedback
Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
PositiveWhat we like the most about Brookdale Utica is that it is clean, friendly, and they have good food. It is brightly lite with lots of windows, comfortable porch for nice weather. Mom really doesn't participate in activities. Activities could be more.
★★★★★
PositiveI would give them a 5 on all categories... they were so good and my mother loved them! You all were very helpful too. So thank you all
★★★★★
CriticalOn the weekends and evenings from 5 on, just the caregivers are there and there are call offs. I'm really bothered that "in charge" staff are all gone on the weekends / evenings and no one is in charge. In my opinion there should always be at least one supervisor on the premises 24/7. They should also be calling individuals to come in to cover the call offs. Phones go off at 5pm. Good luck trying to get anyone. Response to a resident could be as long 20 minutes or more. They don't check to see if the resident is …
★★★★★
PositiveVery Homey and clean. Friendly, caring, dedicated staff, great communication. Residents are well groomed, content & friendly. Well prepared meals. Nice outdoor grounds.
★★★★★
PositiveThe staff is helpful when you need them. There is a nurse on staff and she is helpful to answer questions. However, it is difficult to get a hold of the nurse practitioner or doctor who is the one seeing patients at the facility. Sometimes it is hard to coordinate care. Also, I wish that they did "field trips" with the residents.
★★★★★
PositiveThe public bathroom is usually dirty. They are not providing toilet assistance as often as contracted. Not properly administering meds, found some on floor. I can't get invoices electronically, can't get explanations for some of the line items. They get upset when asked questions.
Verified overview
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Official oversight
Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”
Coverage last checked August 18, 2026.