Community profile

Brookdale White Rock

9271 White Rock Trail, Dallas, TX

Memory CareAssisted Living

4.542 reviewsRead reviews

About the community

About Brookdale White Rock

Residents with Alzheimer’s and other types of dementia can find specialized support through the use of deeply rooted, person-centered programming, here at Brookdale White Rock. Located in the Lake Highlands neighborhood — a historic area of Dallas — residents have access to a combination of helpful amenities both on- and off-site. Staff is available 24 hours a day, seven days a week to be alerted to an emergency, and…

Published floor plans

Family and resident feedback

4.5 out of 5 from 42 reviews

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Positive

Review for Brookdale White Rock

They have good staff. I would recommend to others.

AnonymousFebruary 12, 2026

★★★★

Positive

Ensure your loved one's condition matches that of the other patients.

Brookdale is a serious Lock-Down Dementia/Alzheimer's Facility in which (1) in 2024, most patients seemed to lack minimal ability to join in activities, and (2) the staff had a difficult time controlling unacceptable behavior between patients. If your loved one doesn't need this level of care, keep looking for a perfect match. The better you are at matching your loved one's condition to that of the majority of other patients in the facility, the better time everyone will have. If your loved one's functional ability

See category ratings
Cleanliness
5.0 / 5
Friendliness
4.0 / 5
Value for Cost
4.0 / 5
Care Services
4.0 / 5
Activities
4.0 / 5
Staff
3.0 / 5
Meals & Dining
4.0 / 5
AnonymousJanuary 6, 2026

★★★★★

Critical

Brookdale White Rock

This home had kind and well intentioned staff but they are not equipped to manage the behavioral needs associated with FTD:early onset dementia. Leadership turnover led to inconsistent communication and the team demonstrated low tolerance for expected behaviors such as wandering and spacial and sensory issues. As a result, we experienced additional costs to supplement staffing support that the home was unable to provide. Concerns about medication management were not addressed, and the approach leaned toward adding

AnonymousDecember 2, 2025

★★★★★

Positive

Dad is taken care of.

I found this place because of [name removed] with A Place For Mom and she knew what she was doing recommending them. As soon as I walked in the doors, I knew this was a good place- it felt like home. The community is so bright and CLEAN. The staff really attend to the residents who were all clean and happy.

See category ratings
Cleanliness
4.0 / 5
Friendliness
4.0 / 5
Value for Cost
4.0 / 5
Care Services
4.0 / 5
Staff
4.0 / 5
Sonia SJune 9, 2025

★★★★★

Positive

This tour was extremely helpful with all that was necessary to know in order to make an educated decision with our family for our loved one.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Staff
5.0 / 5
Patricia CMay 16, 2025

★★★★★

Positive

I think Brookdale checks all the box for the kind of care I'd like my sister to have. Group activities lots of simulating care.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Staff
5.0 / 5
James CMay 15, 2025

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care
Operator
Brookdale
Public price status
Not publicly found
Last source check
September 5, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Low / No Sodium
  • Meals Provided
  • Guest Meals
  • Restaurant Style Dining
  • Pureed Meals
  • Private Dining Room

Health & wellness

  • Memory Care
  • Staffing & Ancillary Services
  • Medication Management
  • High Acuity Care
  • Non-Ambulatory Care
  • Incontinence Care
  • Diabetic Care

Services & convenience

  • Property Convenient to Public Transit
  • Uncovered Parking
  • Complimentary Transportation
  • Weight Limit (lbs)
  • Dogs Allowed
  • Cats Allowed
  • Beautician
  • Housekeeping
  • Laundry Service / Drycleaning
  • English
  • Spanish

Activities & engagement

  • Reminiscence Programs
  • Wine Tasting
  • Happy Hour
  • Dances
  • Other Religious Services
  • Walking Club
  • Holiday Parties
  • Devotional Activities On-Site
  • Karaoke
  • Pet-focused Programs
  • Live Dance or Theater Performances
  • Art Classes
  • Educational Speakers / Life Long Learning
  • Gardening Club
  • Live Musical Performances
  • Men's Club
  • Trivia Games
  • Tai Chi
  • Brain fitness / Dakim
  • Birthday Parties
  • Visiting Rabbi
  • Stretching Classes
  • BBQs or Picnics
  • Forever Fit
  • Resident Band or Musicians
  • Live Well Programs
  • Sensory-based Programs
  • Visiting Chaplain or Priest
  • Activities On-site

Outdoor spaces

  • Outside Patio
  • Central Fireplace
  • Library
  • Barber Shop
  • Private Bath
  • Outdoor Common Areas
  • TV Lounge
  • Meeting Room
  • Indoor Common Areas
  • Beauty Salon
  • Arts and Crafts Center
  • Piano or Organ
  • Game Room
  • Raised Garden Beds

Apartment & room features

  • Wheelchair Accessible Showers
  • Garden View
  • Ground Floor Units
  • Cable or Satellite TV
  • Air Conditioned
  • Wi-Fi/high-speed internet
  • Handicap Accessible

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked September 5, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required
Brookdale White Rock – Dallas, TX | Find With Care