Cadence at Garner by Cogir

Review for Cadence at Garner by Cogir

It was a HORRIBLE experience. They should be sued for the way they treated my mom. I'm still contemplating whether to report them to the state unfortunately. Choose ANOTHER COMMUNITY!

Response from the community

We’re very sorry to hear about your experience and understand how upsetting this must be for you and your family. Concerns about care and treatment are taken seriously, and we would welcome the opportunity to learn more about what happened and address it appropriately. Please consider contacting us directly so we can review your concerns and work toward a resolution.

February 26, 2026

Review for Cadence at Garner by Cogir

Concerns : Lot of staff turnover Food choices are not healthy and conducive to age related issues Leadership staff hard to communicate with. Facility is very nice & clean. Staff : some good , some not so good Activities: nice variety

Response from the community

Thank you for sharing your feedback. We’re glad you’ve found the community clean and enjoyed the variety of activities. We also appreciate your honesty regarding communication and dining concerns. Our culinary team provides nutritious meals daily, including at least two hot entrée options at lunch and dinner with a protein, starch, and vegetable or fruit. We also value continuity of care and work hard to retain dedicated team members through strong support and staff appreciation efforts. We encourage you to reach out directly so we can better understand your experience and continue improving.

February 24, 2026

Review for Cadence at Garner by Cogir

Very caring staff, balanced meals and good activities. Yes we would highly recommend

Response from the community

Thank you for your kind words. We’re so glad to hear that our caring team, balanced meals, and engaging activities stood out to you. We truly appreciate your recommendation and your support.

January 12, 2026

Overall Recommend this Memory Care Community

I believe a process change needs to take place for every new resident to the Community. I can only speak for Garner location as that is where my loved one was. Change I suggest is: Every new Memory Care resident needs to be assigned a staff member for day and night to be with that resident all the time for at least a week. I recommend this process change so the Dementia resident gets more familiar with the community and the staff. Dementia residents new to community don’t understand when staff says stay here I w…

Response from the community

Thank you for taking the time to share such detailed feedback. We truly appreciate your thoughtful suggestions about the new-resident transition process in Memory Care — insights from families help us continue improving the support we provide, especially during those first important days. We’ll be sure to share your recommendations with our leadership team. It’s also wonderful to hear your kind words about our staff. We’re grateful that the team made a positive impact on your loved one and your family, and we’ll make sure they see your comments. Thank you again for your honesty and for trusting us with your loved one’s care.

November 17, 2025

Welcoming and friendly staff

Staff members are very welcoming and friendly. Look out for the residents. Room size is adequate for a single person and bed. It would be better if a double bed could be accommodated but right now a twin bed works. Meals are ok just need more selection for breakfast.

Response from the community

Thank you for your feedback! We're glad to hear our staff have made you feel welcome and supported. We appreciate your thoughts on the room size and breakfast options, and we’ll share them with our team as we continue to enhance the living experience for our residents.

August 6, 2025

Kind and communicative. Lots of patience

I think this memory care facility realize the true behaviors of patients. Unlike the last one I had mom with. I like them and would highly recommend this facility. The staff is great with all the patients whatever their behavior is.