Carolina Reserve of Durham

[name removed] was great and answered all of our questions. I don’t think this would be a good fit for my mom.

Response from the community

Thank you, Jody! We're glad to hear you had a great experience and that your questions were answered. We appreciate your feedback and understand that finding the right fit is important. If you have any more questions in the future, feel free to reach out!

April 20, 2026

We really liked liked Carlina Reserve with the exception of the Mr Clean smell everywhere. We felt that maybe the furniture was possibly old and needed replaced. Everything else was very nice and so were the staff, Unfortunately we are not going to be moving my brother until after his wife dies.

Response from the community

Thank you for your feedback, Amy! We’re glad you enjoyed your visit and appreciated our team. We’re always looking to improve, so your comments about the scent and furniture will be taken into consideration.

April 7, 2026

The place seemed terrific. We will likely choose this place when mom needs it. I like that it was clean, smelled clean, had a lot of activities and even regular outings. It appeared that care was very personal.

Response from the community

Thank you, Susan! We're thrilled to hear that you found our community clean, engaging, and personal. It's wonderful to know that you're considering us for your mom's future needs. We look forward to welcoming you both!

February 26, 2026

It was emotional and scary to visit an assisted living facility but [Name Removed] was calming, informative and gentle. He answered all of my questions and gave me a tour. This was a very positive experience and helped me gather the info I need to be able to make the best decision both short and long term for my husband.

Response from the community

Thank you, Lynne! We're so glad to hear that your visit was positive and informative. Our team is dedicated to providing support and guidance during this important decision-making process. Your feedback means a lot to us!

February 24, 2026

Carolina Reserve of Durham

I found Carolina Reserve to be bright, the walls are a warm color with white trim throughout, this highlights both cleanliness and care. The air smells clean everywhere. The staff is not only courteous and professional, they are helpful and friendly. In Memory Care many of the residents are active and engaging. I was blessed to have my husband move in.

Response from the community

Thank you for your wonderful review! We’re thrilled to hear that you appreciate the bright atmosphere and our dedicated team. It’s heartwarming to know your husband is thriving in our Memory Care community. Your kind words truly motivate us to keep providing exceptional care and support.

December 15, 2025

Amazing Home

When the time comes to place a Loved Parent into a new to them home, the task can be daunting. From our first visit I was impressed by the inviting and warm atmosphere and how kind and professional every member of staff has been. My Mom has been here for two months now and thankfully seems to feel right at home. Her grandchildren and I enjoy our visits with her here and are relieved to know she is safe and sound in a caring environment suited to her needs. Her caregivers have been kind and thoughtful and keep me we…

Response from the community

Thank you, Abigail! We’re thrilled to hear that your mom feels at home and that our team has made a positive impact on your family’s experience. Creating a warm and caring environment is our top priority, and your feedback truly motivates us to continue our efforts.

November 20, 2025