Community profile

Carriage Court - Hilliard

3570 Heritage Club Dr, Hilliard, OH

Assisted LivingMemory CareIndependent Living

4.090 reviewsvia A Place for Mom

About the community

About Carriage Court - Hilliard

Find yourself among friends and neighbors at Carriage Court Senior Living in Hilliard, Ohio. The community offers independent living plus, assisted living, and memory care — a continuum of care that helps enable seniors to age in place. Conveniently located along Main Street, residents have easy access to Roger A. Reynolds Municipal Park, local restaurants, and shops. Carriage Court Senior Living offers an array of services and amenities. Residents can savor made-to-order meals at Wendell Station, the community’s restaurant, or invite family and friends for a private dining experience. For a day on the town, join a group outing to discover all that Hilliard offers. But if residents prefer to stay home, there’s plenty to do, including guest speakers, games, and live music. Other amenities and services include: On-site salon Library Exercise classes Concierge Transportation Pet-friendly senior apartments Optional pet care Residents within the independent living plus community enjoy a hybrid between independent and assisted living. This means they live in private apartments with access to services and amenities but don’t require help with personal care. The lifestyle is offered at a lower rate. Assisted living residents live in private apartments with help from trained caregivers who follow personalized care plans. These personalized care plans are designed to help residents reach their health and wellness goals. In memory care at Carriage Court Senior Living, residents with Alzheimer’s disease and other forms of dementia live in a specialized setting. The staff takes a holistic approach to supporting each resident based on their interests and preferences. State Classification Carriage Court Senior Living is a residential care facility . Also known as assisted living facilities, Ohio’s residential care facilities provide personal care, supervision, and some nursing care to 17 or more residents. Ohio Facility Inspection Reports Related Articles Assisted Living vs. Independent Living: What’s the Difference? Memory Care vs. Home Care for Dementia: What’s the Difference? Memory Care Checklist: How to Choose a Memory Care Facility

Published floor plans

Studio

Assisted Living · 0 bedroom

Published starting price

$3,700/month

Care fees not included

Checked August 6, 2026
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1 Bedroom

Assisted Living · 1 bedroom

Published starting price

$4,500/month

Care fees not included

Checked August 6, 2026
Schedule a visit →

Studio

Memory Care · 0 bedroom

Published starting price

$4,730/month

Care fees not included

Checked August 6, 2026
Schedule a visit →

Semi-Private

Memory Care

Published starting price

$3,210/month

Care fees not included

Checked August 6, 2026
Schedule a visit →

Tracked published prices

Price history by floor plan

Compare floor plans over time. The lowest current option with tracked history is selected first.

Semi-Private$3,210 observed · tracking future changes
$3,210Aug 6, 2026

One source-published starting price observed so far. No price change has been observed yet.

Family and resident feedback

4.0 out of 5 from 90 reviews

Read all on A Place for Mom

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the named review source and are not independently verified by us.

★★★★★

Positive

We were lucky enough to have worked with [name removed]. She was very knowledgeable and genuinely caring about how Carriage Court could benefit my Father-In-Law. Although he could not be accepted into the facility, she has continued assisting us with a placement. If there’s any chance he improves to the point of being accepted here, we would move him!

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Staff
5.0 / 5
Barbara LemanJuly 22, 2026

★★★★

Critical

Terrible executive in nursing.

My father recently moved in [date removed]. After several attempts to meet with their so-called primary care doctor, my father had to go to an urgent care instead which they found cancer growing in his throat. Once he was finished at the hospital and recovered from surgery he went to move back. Now there's no director of nursing apparently and the nursing staff threatened to not give my father his medication. Bottom line is this place is unsafe and should be investigated.

See category ratings
Cleanliness
1.0 / 5
Friendliness
1.0 / 5
Value for Cost
1.0 / 5
Care Services
1.0 / 5
Activities
1.0 / 5
Staff
1.0 / 5
Meals & Dining
2.0 / 5
Response from the community

Hello, Robert, and thank you for reaching out. I know we have spoken to you as well, but I also wanted to follow up here. We would like to continue the line of communication, so please let us know if you have not received resolution with the issues your family has mentioned. Again, thank you for reaching out, and please know that we truly want to help both your father and you in every way that we can.

July 15, 2026
Robert Lee BentleyJuly 10, 2026

★★★★★

Positive

Carriage Court is a lovely senior community. It is in a perfect location tucked back next to the golf course and condos that offer a nice little cocoon for the grounds and away from busy Main Street. They have a beautiful courtyard that is enclosed so residents don’t wander off but can still enjoy. Restaurant style dining, many activities make and a caring staff make Carriage Court a community that should be at the top of your list. Also, our tour guide Raven was sweet, knowledgeable and knew every resident’s name.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Staff
5.0 / 5
Response from the community

Thank you so much for sharing such a thoughtful review of Carriage Court. We’re delighted to hear that the setting created such a peaceful and inviting atmosphere during your visit. We especially appreciate your kind words about Raven — her ability to connect with residents and families truly reflects the level of care and attention we strive to provide every day. Thank you again for your recommendation and for taking the time to share your experience with us!

May 23, 2026
Chris ZMay 14, 2026

★★★★★

Positive

The staff are very warm and welcoming. Carriage Court feels very homey. The front porch with rocking chairs is a big plus. The outdoor grounds were very pretty and inviting. I was there for my father, but I said that I would like to stay there, when that day comes!

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
4.0 / 5
Staff
5.0 / 5
Response from the community

Thank you so much for sharing your experience at Carriage Court. We’re glad to hear the community felt warm, welcoming, and truly homey. We especially appreciate your comment about wanting to stay here yourself someday — that’s truly the highest compliment. Thank you for taking the time to share your kind words, and please know we're here to support you and answer any questions you may have.

April 17, 2026
Dana NApril 16, 2026

★★★★

Positive

Carriage Court - Hilliard

What we like the most about the community is that the aids and the nursing staff seem like they genuinely cared about Mom. Even though she was only there a short time

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
4.0 / 5
Care Services
4.0 / 5
Staff
4.0 / 5
Meals & Dining
3.0 / 5
Response from the community

Thank you for sharing your experience with us. We’re grateful to hear the wellness staff made such a caring impression during your mom’s time in the community. Even in a short stay, it means so much to know she was surrounded by people who genuinely cared for her well-being. We truly appreciate your kind words and the trust you placed in our team.

March 11, 2026
AnonymousMarch 4, 2026

★★★★★

Positive

Very helpful information provided. The facility was nice. The studio rooms seem small but the bathrooms were nice especially with the roll in shower. I greatly appreciated the time given to us.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
4.0 / 5
Staff
5.0 / 5
Response from the community

Thank you for taking the time to visit and share your feedback. We’re glad to hear you found the information helpful and the community welcoming. While our studio layouts are designed to be cozy and easy to navigate, we appreciate your note and are happy you found the bathrooms—especially the roll-in showers—comfortable and well-designed. We truly appreciate the time you spent with us and are grateful for your thoughtful comments.

February 20, 2026
MaureenFebruary 17, 2026

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care, Independent Living
Public price status
Published starting price available
Last source check
August 6, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Guest Meals
  • Special Dining Programs
  • Anytime Dining
  • Vegetarian
  • Kosher
  • International Cuisine
  • Low / No Sodium
  • Pureed Meals
  • Gluten-free
  • Restaurant Style Dining
  • Professional Chef
  • Meals Provided
  • No Sugar
  • Room Service
  • Private Dining Room
  • Café or Bistro

Health & wellness

  • Staffing & Ancillary Services
  • Memory Care
  • High Acuity Care
  • Incontinence Care
  • Medication Management
  • Non-Ambulatory Care
  • Diabetic Care

Services & convenience

  • Property Convenient to Public Transit
  • Complimentary Transportation
  • Uncovered Parking
  • Pet Care Available
  • Dogs Allowed
  • Weight Limit (lbs)
  • Cats Allowed
  • Housekeeping
  • Beautician
  • Grocery Shopping and Errands
  • Laundry Service / Drycleaning
  • Spanish
  • English
  • Transportation at Cost
  • Resident Parking Available

Activities & engagement

  • Men's Club
  • Educational Speakers / Life Long Learning
  • Day Trips and Outings
  • Live Dance or Theater Performances
  • Art Classes
  • Montessori Programs
  • Devotional Activities On-Site
  • Karaoke
  • Yoga / Chair Yoga
  • Holiday Parties
  • Activities Off-site
  • Devotional Activities Offsite
  • Other Religious Services
  • Walking Club
  • Intergenerational Programs
  • Reminiscence Programs
  • Visiting Chaplain or Priest
  • Light Therapy Programs
  • Sensory-based Programs
  • Community Service Organizations
  • Live Well Programs
  • Community Service Programs
  • Trivia Games
  • Live Musical Performances
  • Gardening Club
  • Cooking Classes
  • Choir / Singing Club
  • Pet-focused Programs
  • Bible Study Group
  • Catholic Services
  • Happy Hour
  • Dances
  • Wine Tasting
  • Christian Services
  • Activities On-site
  • Stretching Classes
  • BBQs or Picnics
  • Birthday Parties
  • Cards / Pinochle Club

Outdoor spaces

  • Central Fireplace
  • Indoor Common Areas
  • Meeting Room
  • TV Lounge
  • Outdoor Common Areas
  • Library
  • Private Bath
  • Outside Patio
  • Beauty Salon
  • Fitness Center
  • Arts and Crafts Center
  • Raised Garden Beds
  • Game Room
  • Piano or Organ

Apartment & room features

  • Cable or Satellite TV
  • Wheelchair Accessible Showers
  • Wi-Fi/high-speed internet
  • Kitchenette
  • Ground Floor Units
  • Air Conditioned
  • Handicap Accessible
  • Respite or Short Term Stays Offered

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked August 6, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required