★★★★★
PositiveGreat experience at Charter
They are very kind and my family member loves being there. I have recommended this place to several people already.
Community profile
2900 Westside Dr NW, Cleveland, TN
★ 4.514 reviewsvia A Place for Mom ↗
About the community
Charter of Cleveland in Cleveland, TN is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
Family and resident feedback
Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the named review source and are not independently verified by us.
★★★★★
PositiveThey are very kind and my family member loves being there. I have recommended this place to several people already.
★★★★★
PositiveWe placed my brother in law in Charter Senior Assisted Living and found the staff very friendly and accommodating. The place felt like home. They have a multitude of activities. Very satisfied with the living quarters as well.
★★★★★
Positive5 on all categories. We couldn't be more pleased! The caregivers are so sweet and considerate, there are a multitude of activities (though my MIL doesn't participate in many yet), & many activities involve families. It feels like a small community.
★★★★★
PositiveWhat we like the most about Charter of Cleveland is the activities available for residents and we would recommend this community to other families based on the experience we have had so far.
★★★★★
PositiveThe staff were amazing!! They were extremely friendly and genuinely kind. The room was very nice for moms respite care. The only draw back was having to supply our own bed linens and pillows and towels. Made a lot to carry in but they have carts to roll things in so it's fine
★★★★★
PositiveMy Mom is settled and content. It was a big adjustment, but now she enjoys the friendship's that she is making. She brags about the care that the girls in house-keeping give her and the assistant's that tend to her daily needs. So I say over all we made a good choice. The daily care from Housekeeping individuals and the extra care given to her by people who are giving her daily assistance. Some times the people that care and do the day to day work aren't given the credit that they deserve.
Verified overview
Source-published features
Grouped so you can scan what affects day-to-day life before opening an operator page.
Official oversight
Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”
Coverage last checked August 7, 2026.