Community profile

Charter of Cleveland

2900 Westside Dr NW, Cleveland, TN

Assisted Living

4.514 reviewsvia A Place for Mom

About the community

About Charter of Cleveland

Charter of Cleveland in Cleveland, TN is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Family and resident feedback

4.5 out of 5 from 14 reviews

Read all on A Place for Mom

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the named review source and are not independently verified by us.

★★★★★

Positive

Great experience at Charter

They are very kind and my family member loves being there. I have recommended this place to several people already.

AnonymousMay 5, 2026

★★★★★

Positive

We placed my brother in law in Charter Senior Assisted Living and found the staff very friendly and accommodating. The place felt like home. They have a multitude of activities. Very satisfied with the living quarters as well.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Staff
5.0 / 5
Larry MMay 16, 2025

★★★★★

Positive

Friendly & Caring Staff

5 on all categories. We couldn't be more pleased! The caregivers are so sweet and considerate, there are a multitude of activities (though my MIL doesn't participate in many yet), & many activities involve families. It feels like a small community.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
CynthiaApril 4, 2025

★★★★★

Positive

A positive experience .

What we like the most about Charter of Cleveland is the activities available for residents and we would recommend this community to other families based on the experience we have had so far.

See category ratings
Cleanliness
3.0 / 5
Friendliness
4.0 / 5
Value for Cost
4.0 / 5
Care Services
4.0 / 5
Activities
5.0 / 5
Staff
4.0 / 5
Meals & Dining
4.0 / 5
AnonymousNovember 18, 2024

★★★★★

Positive

Great respite stay!

The staff were amazing!! They were extremely friendly and genuinely kind. The room was very nice for moms respite care. The only draw back was having to supply our own bed linens and pillows and towels. Made a lot to carry in but they have carts to roll things in so it's fine

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
4.0 / 5
AnonymousJanuary 10, 2024

★★★★

Positive

our families experience

My Mom is settled and content. It was a big adjustment, but now she enjoys the friendship's that she is making. She brags about the care that the girls in house-keeping give her and the assistant's that tend to her daily needs. So I say over all we made a good choice. The daily care from Housekeeping individuals and the extra care given to her by people who are giving her daily assistance. Some times the people that care and do the day to day work aren't given the credit that they deserve.

See category ratings
Cleanliness
4.0 / 5
Friendliness
4.0 / 5
Value for Cost
4.0 / 5
Care Services
4.0 / 5
Activities
4.0 / 5
Staff
4.0 / 5
Meals & Dining
4.0 / 5
AnonymousDecember 18, 2023

Verified overview

What we know from public sources

Care options
Assisted Living
Public price status
Not publicly found
Last source check
August 7, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Vegetarian
  • Low / No Sodium
  • Restaurant Style Dining
  • Professional Chef
  • Guest Meals
  • Meals Provided
  • No Sugar
  • Anytime Dining
  • Room Service
  • Pureed Meals

Health & wellness

  • Staffing & Ancillary Services
  • Memory Care
  • Non-Ambulatory Care
  • Medication Management
  • Incontinence Care
  • High Acuity Care
  • Diabetic Care

Services & convenience

  • Beautician
  • Housekeeping
  • Laundry Service / Drycleaning
  • English
  • Transportation at Cost
  • Resident Parking Available
  • Property Convenient to Public Transit
  • Complimentary Transportation
  • Uncovered Parking
  • Dogs Allowed
  • Cats Allowed
  • Grocery Shopping and Errands

Activities & engagement

  • Cards / Pinochle Club
  • Holiday Parties
  • Other Religious Services
  • Walking Club
  • Happy Hour
  • Dances
  • Activities Off-site
  • Intergenerational Programs
  • Christian Services
  • Visiting Chaplain or Priest
  • Activities On-site
  • Cooking Classes
  • Day Trips and Outings
  • Live Dance or Theater Performances
  • Art Classes
  • Pet-focused Programs
  • Devotional Activities On-Site
  • Book Club
  • Karaoke
  • Bible Study Group
  • Yoga / Chair Yoga
  • Wii Bowling
  • Brain fitness / Dakim
  • Cooking Club
  • Trivia Games
  • Live Musical Performances
  • Educational Speakers / Life Long Learning
  • Gardening Club
  • Community Service Organizations
  • Live Well Programs
  • Community Service Programs
  • Stretching Classes
  • BBQs or Picnics
  • Birthday Parties

Outdoor spaces

  • Barber Shop
  • Private Bath
  • Outside Patio
  • TV Lounge
  • Outdoor Common Areas
  • Beauty Salon
  • Indoor Common Areas
  • Piano or Organ
  • Raised Garden Beds
  • Arts and Crafts Center

Apartment & room features

  • Garden View
  • Wheelchair Accessible Showers
  • Cable or Satellite TV
  • Wi-Fi/high-speed internet
  • Air Conditioned
  • Ground Floor Units
  • Kitchenette
  • Respite or Short Term Stays Offered
  • Handicap Accessible

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked August 7, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required