Charter Senior Living of Franklin

our families experience, overall a nice community, friendly staff

Everything was fantastic there. The only reason I put a 4 for the food is that I actually never ate there, but I did see the food. It was a total blessing for my mom to be there. They truly care for the residence in the families. [name removed], the lady in charge is fantastic. Yes, we would recommend this community to other families.

Response from the community

Thank you for sharing your positive experience!

July 10, 2025

Would recommend

The staff are very attentive and genuinely care. It is small enough that every resident gets a high level of care. It is bright and clean and the mood is always positive.

Response from the community

Hi John, thank you for sharing your positive experience! If there's anything further we can do for you, we are happy to help!

June 16, 2025

Our Family's experience. Would definitely recommend

I like that it's small and personal and all on 1 level. They could improve on the storage options in the closets in the rooms and the food could be stepped up a bit for senior palette needs.

A great fit

All I have is great things to say about Charter. No joke literally everything is a 5. I was extremely impressed. I was there almost everyday and was very impressed. The fact that it is small makes it easy for residents with mobility problems to get around. It's fantastic that it's one story. Also, when they have little field trips, the staff goes on the field trips, including OT and the PT person. The director [name removed] is amazing.

Response from the community

Hi, thank you for sharing your positive experience!

November 8, 2024

Review for Charter Senior Living of Franklin

The price was great. The staff was really nice.

Response from the community

Deena, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

June 19, 2024

Friendly and caring staff.

We are very happy with the experience so far at Charter Senior Living. I think for the most part I would have to say the reason it has been a good experience is because of the staff members. We would recommend this community to other families.