Community profile

Chatham Ridge Assisted Living

114 Polks Village Ln, Chapel Hill, NC

Assisted LivingMemory Care

4.253 reviewsvia A Place for Mom

About the community

About Chatham Ridge Assisted Living

Just eight miles from the hustle and bustle of downtown Chapel Hill, North Carolina, Chatham Ridge Assisted Living offers diverse, resort-style amenities and services in a convenient, vibrant locale. With access to some of the best dining, shopping, arts, and recreation North Carolina has to offer, there’s no one way to experience Chapel Hill. Chatham Ridge Assisted Living offers several levels of care with their services. Exceptional staff members are available around the clock to assist with daily tasks. They also coordinate with residents and their families to develop individualized care plans centered around specific wellness goals. Their progressive memory care neighborhood puts dignity first, encouraging independence and recognizing each resident’s individuality. Whether you prefer to spend your time indoors or outdoors, surrounded by friendly faces or in quiet solitude, Chatham Ridge has a comfortable space for every resident. Their semi-private living accommodations are cozy and secure, while common areas invite laughter and conversation. A full-time activities director plans activities like musical entertainment and local outings to keep residents active and engaged. Related Articles Your Complete Guide to Independent Living Finding a Place for Dad: Senior Living Tips for Elderly Men Beyond Bingo: The 50 Best Activities for Seniors in Assisted Living

Family and resident feedback

4.2 out of 5 from 53 reviews

Read all on A Place for Mom

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the named review source and are not independently verified by us.

★★★★

Positive

Overall Great Place for Mom

The facilities are always very clean, with friendly seasonal decorations, and the grounds are well maintained year round. Most of the staff are very friendly and helpful, we're always greeted when we come in, and they all know my mom by name.

See category ratings
Cleanliness
5.0 / 5
Friendliness
4.0 / 5
Value for Cost
4.0 / 5
Care Services
4.0 / 5
Activities
4.0 / 5
Staff
3.0 / 5
Meals & Dining
4.0 / 5
Response from the community

Thank you for your kind words! We’re thrilled to hear that you appreciate our clean community and friendly atmosphere. Our team takes pride in getting to know residents and their families. Your feedback inspires us to keep delivering a warm and welcoming environment.

April 20, 2026
AnonymousApril 15, 2026

★★★★★

Positive

Review for Chatham Ridge Assisted Living

I would give a 5 to the people who interact daily with the residents. I would give a 2 to the management because of their daily inconsistencies regarding interaction with hospitals and patients' family members. I would be more than happy to give examples. My husband was there briefly and was very happy with the staff in memory care. Re admin keep asking and checking on everything they say because they don't follow thru. Also watch the money flow. The hospital could never get get them to answer questions, or the pho

Response from the community

Thank you for your feedback. We’re thrilled to hear that your husband had a positive experience with our memory care team. We take your concerns seriously and will work to improve communication and follow-through. Your insights help us enhance our services for everyone.

March 27, 2026
AnonymousMarch 17, 2026

★★★★

Positive

a great fit for our mom

What we like the most about Chatham Ridge is that it is a smaller and intimate community, so the staff really get to know my mom and her family.

See category ratings
Cleanliness
5.0 / 5
Friendliness
4.0 / 5
Value for Cost
4.0 / 5
Care Services
4.0 / 5
Activities
4.0 / 5
Staff
3.0 / 5
Meals & Dining
4.0 / 5
Response from the community

Thank you for your kind words! We're glad to hear that our intimate community has made a positive impact on your mom and family. Building strong relationships is important to us, and we appreciate you taking the time to share your experience.

November 20, 2025
AnonymousOctober 10, 2025

★★★★★

Critical

Nice facility, poor administration

The facility was clean, the care staff respectful. the administration has been uncommunicative and incompetent. He needed a form filled out by our long term care insurance when he was admitted on [date removed] and they still haven't done it today (2 months later). He had multiple falls in the three weeks he was there and has spent the last month+ in hospital or skilled nursing facility. So we're still paying out the nose for the place, but he isn't there and they can't fill out a single form.

Response from the community

Hello, Matt. Thank you for your review. We appreciate your concerns and would like to address them together. Please contact our Regional Director of Operations, Kyle Jones, at Kyle.Jones@NavionSL.com. We look forward to discussing this with you and gathering more details.

May 22, 2025
MattMay 20, 2025

★★★★

Positive

Review for Chatham Ridge Assisted Living

They should ask about finances because there is an entrance fee that is non refundable and then there is the regular monthly fee. That goes up with your level of care. You also must furnish your own room. It doesn't come furnished. So it's good to know all the finances before you apply. The sales people were very helpful in explaining all this and helping with the application. The nurse was helpful in her assessment of my husband. The facility is bright and cheery and the food is good. There are many activities to

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
3.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
Response from the community

Hello, thank you for your review! If you have any additional questions regarding care or costs, please let us know. We are happy to explain anything you need to continue assisting you. You can reach out to our Regional Director of Operations, Kyle Jones, at Kyle.Jones@navion.sl.com.

May 19, 2025
AnonymousMay 16, 2025

★★★★

Positive

Our family's experience

The staff are really kind and have been willing to work with my mom and doctors to find solutions to some of my Dad's bigger issues. They've been very understanding. We feel (like most places I'm sure) that they are understaffed and the staff is overworked. But that seems to be a more systemic issue. We also think that a facility that has an extra bathroom outside of the residents rooms could be helpful in reducing some bathroom accidents. But again, that could be a system wide issue. Overall very happy he's there

Response from the community

Hello, thank you for providing our community with a review. We appreciate your feedback and will explore ways to address the mentioned issues. Please contact our Regional Director of Operations, Kyle Jones, at Kyle.Jones@navionsl.com so we can gather more information to better address your concerns. Thank you again for your 4-star review!

May 14, 2025
AnonymousMay 14, 2025

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care
Public price status
Published starting price available
Last source check
August 1, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • No Sugar
  • Meals Provided
  • Guest Meals
  • Special Dining Programs
  • Restaurant Style Dining
  • Low / No Sodium
  • Vegetarian
  • Room Service
  • Private Dining Room

Health & wellness

  • Staffing & Ancillary Services
  • Medication Management
  • Memory Care
  • Non-Ambulatory Care
  • Diabetic Care
  • High Acuity Care
  • Incontinence Care

Services & convenience

  • Resident Parking Available
  • Transportation at Cost
  • Uncovered Parking
  • Complimentary Transportation
  • Weight Limit (lbs)
  • Pet Care Available
  • Dogs Allowed
  • Cats Allowed
  • Housekeeping
  • Beautician
  • Grocery Shopping and Errands
  • Laundry Service / Drycleaning
  • English

Activities & engagement

  • Devotional Activities Offsite
  • Happy Hour
  • Dances
  • Bridge Club
  • Walking Club
  • Holiday Parties
  • Birthday Parties
  • Stretching Classes
  • BBQs or Picnics
  • Community Service Programs
  • Sensory-based Programs
  • Educational Speakers / Life Long Learning
  • Gardening Club
  • Live Musical Performances
  • Cooking Club
  • Trivia Games
  • Brain fitness / Dakim
  • Yoga / Chair Yoga
  • Devotional Activities On-Site
  • Karaoke
  • Quilting or Sewing Club
  • Pet-focused Programs
  • Live Dance or Theater Performances
  • Art Classes
  • Current Events Club
  • Day Trips and Outings
  • Cooking Classes
  • Activities On-site
  • Reminiscence Programs
  • Activities Off-site

Outdoor spaces

  • Outside Patio
  • Barber Shop
  • Central Fireplace
  • Library
  • Private Bath
  • Meeting Room
  • Indoor Common Areas
  • Beauty Salon
  • Outdoor Common Areas
  • TV Lounge
  • Butterfly garden / Hummingbird garden
  • Piano or Organ
  • Movie or Theater Room
  • Arts and Crafts Center
  • Raised Garden Beds

Apartment & room features

  • Wi-Fi/high-speed internet
  • Ground Floor Units
  • Wheelchair Accessible Showers
  • Garden View
  • Air Conditioned
  • Private patio, deck, or balcony
  • Handicap Accessible
  • Cable or Satellite TV
  • Kitchenette

Published by A Place for Mom. Features can change; confirm those that matter before touring.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required

Published floor plans

Chatham Ridge Assisted Living | Find With Care