Community profile

Elizabeth House Assisted Living

3590 Mountain Road, Glen Allen, VA

Assisted Living

★ 3.59 reviewsRead reviews

About the community

About Elizabeth House Assisted Living

At Elizabeth House Assisted Living, seniors live comfortable lives and receive daily care from professional staff. As a part of Trio Healthcare, Elizabeth House Assisted Living has access to various health care services. By receiving the 24-hour assistance they need, seniors can remain as independent as possible and live maintenance-free lives. Daily care includes meal preparation, bathing assistance, medication…

Family and resident feedback

3.5 out of 5 from 9 reviews

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Positive

Our family's experience

Although it is a self pay facility, we love the fact that the rate is flat and never changes from $[removed] per month. The facility itself is wonderful. They serve 3 meals a day in the cafeteria, or you can have your meal brought to your room. They also do your laundry, handle all medications, and have an in-house doctor , as well as a salon for the ladies. The staff, like most places, has room for improvement...but is definitely better than many places I've seen.

Verified ReviewFamily/friendAssisted Living

★★★★★

Critical

No recommendation here

Often understaffed, as is most of the industry and I think they might've finally found a director who wasn't a complete jerk. But the previous 2 were awful individuals. The majority of staff is actually really nice and he likes the food and gets plenty.

Verified ReviewFamily/friendAssisted Living

See category ratings

Cleanliness: 3.0 / 5
Friendliness: 4.0 / 5
Value for Cost: 3.0 / 5
Care Services: 3.0 / 5
Activities: 1.0 / 5
Staff: 4.0 / 5
Meals & Dining: 4.0 / 5

★★★★★

Positive

Definitely recommended

The facility is awesome. Their staff is very informative and friendly. They clean up very good. They take good care of mom. They love her and she loves them. The food is definitely on point. I would definitely recommend this facility to other families. The move in was easy, no problems.

Verified ReviewFamily/friendAssisted Living

See category ratings

Cleanliness: 5.0 / 5
Friendliness: 5.0 / 5
Value for Cost: 5.0 / 5
Care Services: 5.0 / 5
Activities: 5.0 / 5
Staff: 5.0 / 5
Meals & Dining: 5.0 / 5

★★★★★

Critical

Our Experience at Elizabeth House

If you are on a budget like my mother is, this facility is good as it is a flat fee, and they don't charge by the level of care. That said, if your level of care changes while there, it does seem to take some reminding, but they do adjust. I think the level of communication with the family is adequate for me. I have heard from the facility when they know my mother isn't feeling well, and given that I visit frequently, that's all the communication that I need. They seem to be very good at helping with medication man…

Verified ReviewFamily/friendAssisted Living

See category ratings

Cleanliness: 4.0 / 5
Friendliness: 5.0 / 5
Value for Cost: 4.0 / 5
Care Services: 3.0 / 5
Activities: 5.0 / 5
Staff: 5.0 / 5
Meals & Dining: 4.0 / 5

★★★★★

Positive

Great value

Elizabeth House is a great value compared to other facilities we looked at. They just don't have many activities for the patients. I have only heard about Bingo, they do that 2 or 3 times a week. They did have a Halloween thing but there aren't many activities throughout the week (at least as far as I know). I think incorporating something, almost daily, would be great. Of course, that would probably require more staffing. Just a thought

Verified ReviewFamily/friendAssisted Living

See category ratings

Cleanliness: 5.0 / 5
Friendliness: 5.0 / 5
Value for Cost: 5.0 / 5
Care Services: 5.0 / 5
Activities: 2.0 / 5
Staff: 5.0 / 5
Meals & Dining: 5.0 / 5

★★★★★

Critical

Not a warm caring place, though all-inclusive.

My parent lived here for a little over a year and left recently. When we first saw it, the director was so friendly, we needed a place right away, and it was bright and airy. However, the staff spent more time in their break room than helping residents and the laundry room was always full of dirty clothes sitting on the floor. Apparently the night staff is to take care of the laundry, but they don't take care of it or the residents! When you call the main number, it just rings and rings. Some residents don't have p…

Family/friendAssisted Living

See category ratings

Cleanliness: 1.5 / 5
Friendliness: 2.5 / 5
Value for Cost: 2.0 / 5
Care Services: 0.5 / 5
Activities: 2.0 / 5

Verified overview

What we know from public sources

Care options: Assisted Living
Operator: Not yet resolved
Public price status: Not publicly found
Last source check: August 14, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

Pureed Meals
Guest Meals
Low / No Sodium
Meals Provided
Vegetarian
No Sugar
Gluten-free

Health & wellness

Memory Care
Medication Management
Staffing & Ancillary Services
Incontinence Care
Non-Ambulatory Care
Diabetic Care
High Acuity Care

Services & convenience

Resident Parking Available
Uncovered Parking
Beautician
Housekeeping
Laundry Service / Drycleaning

Activities & engagement

Activities Off-site
Trivia Games
Bible Study Group
Devotional Activities On-Site
Visiting Chaplain or Priest
Book Club
Devotional Activities Offsite
Men's Club
Walking Club
Activities On-site
Wii Bowling
Cards / Pinochle Club
Holiday Parties
Stretching Classes
Live Well Programs
Other Religious Services
Day Trips and Outings
Yoga / Chair Yoga
Protestant Services
Mormon/LDS Services
Cooking Classes
Educational Speakers / Life Long Learning
BBQs or Picnics
Birthday Parties
Live Musical Performances
Jewish Services
Christian Services
Reminiscence Programs
Gardening Club
Catholic Services
Art Classes

Outdoor spaces

Outdoor Common Areas
Private Bath
Outside Patio
TV Lounge
Library
Central Fireplace
Indoor Common Areas
Game Room
Arts and Crafts Center
Raised Garden Beds
Piano or Organ

Apartment & room features

Respite or Short Term Stays Offered
Kitchenette
Wi-Fi/high-speed internet
Air Conditioned
Wheelchair Accessible Showers
Ground Floor Units

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked August 14, 2026.

Questions to confirm with the community

Additional care fees: Not publicly disclosed
Move-in fee: Not publicly disclosed
Exact unit availability: Confirmation required

Elizabeth House Assisted Living

About Elizabeth House Assisted Living

3.5 out of 5 from 9 reviews

Our family's experience

No recommendation here

Definitely recommended

Our Experience at Elizabeth House

Great value

Not a warm caring place, though all-inclusive.

What we know from public sources

Amenities and services

Meals & dining

Health & wellness

Services & convenience

Activities & engagement

Outdoor spaces

Apartment & room features

Inspection and quality records

Questions to confirm with the community

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