Community profile

The Westmont at Short Pump Community

14399 N Gayton Rd, Glen Allen, VA

Assisted LivingMemory CareIndependent Living

★ 0.5171 reviewsRead reviews

About the community

About The Westmont at Short Pump Community

The Westmont at Short Pump Community in Glen Allen, VA is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Family and resident feedback

0.5 out of 5 from 171 reviews

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Critical

Westmont is Blatantly Disrespectful to Musicians, Freelancers, and the Local Community

Westmont contacted my band to perform there back in June 2024. We did, and their residents and staff seemed to really enjoy it. We had a written agreement with Westmont to provide a donation to our non-profit in exchange for us playing the gig (in which our proceeds have directly supported local schools in their same zip code, which they were aware of). After the gig, Westmont came up with a series of excuses of why payment was delayed, then refused to answer all of our emails and phone calls for over 5 weeks. We w…

Memory Care

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Friendliness: 1.0 / 5
Staff: 1.0 / 5

★★★★★

Positive

Review for The Westmont at Short Pump Community

Overall, our experience at Westmont has actually been very positive. When our father transferred to a memory care unit, we initially did not think that that was a great idea. Very soon we realized that we were wrong. The nurses the evaluators really did a wonderful job.

Verified ReviewFamily/friendAssisted Living

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Cleanliness: 5.0 / 5
Friendliness: 5.0 / 5
Value for Cost: 5.0 / 5
Care Services: 5.0 / 5
Activities: 4.0 / 5
Staff: 5.0 / 5
Meals & Dining: 5.0 / 5

★★★★★

Positive

Consistent staff and cleanliness

Staff stability has been outstanding. This is extremely helpful for our mom and for us in terms of continuity. Mom likes the food and [name removed] does a really thoughtful job with activities.

Verified ReviewFamily/friendAssisted Living

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Cleanliness: 5.0 / 5
Friendliness: 5.0 / 5
Value for Cost: 4.0 / 5
Care Services: 4.0 / 5
Activities: 4.0 / 5
Staff: 5.0 / 5
Meals & Dining: 5.0 / 5

★★★★★

Positive

Warm and welcoming staff.

The staff are all warm and welcoming and were extremely kind to my mother. The Inspiritas (Memory Care) Director- [name removed]is exceptionally good with the residents. She has the patience of Job. The only issue that we ran across was the limited number of CNA's for the residents. There were never enough. And when there were, some of them did not focus specifically on the residents. My mother actually fell and broke her hip trying to get to the bathroom by herself. My sweet mother is now in skilled nursing care.

Verified ReviewFamily/friendAssisted Living

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Cleanliness: 5.0 / 5
Friendliness: 5.0 / 5
Value for Cost: 4.0 / 5
Care Services: 3.0 / 5
Activities: 4.0 / 5
Staff: 5.0 / 5
Meals & Dining: 4.0 / 5

★★★★★

Positive

Our Experience

The staff (aides, dining room, and receptionist) are extremely kind and patient with my mother. The administrative staff is very slow to respond to emails, so questions sometimes go unanswered, or require multiple interactions. My mother is enjoying the food and the portions are large. My mother has gotten involved with Bible study, goes to exercise and craft classes. She looks forward to getting out and being with others.

Verified ReviewFamily/friendAssisted Living

See category ratings

Cleanliness: 5.0 / 5
Friendliness: 5.0 / 5
Value for Cost: 4.0 / 5
Care Services: 5.0 / 5
Activities: 5.0 / 5
Staff: 5.0 / 5
Meals & Dining: 5.0 / 5

★★★★★

Positive

The Westmont at Short Pump is BEAUTIFUL!

This community is stunning on the inside and out! My grandmother lives here, and I came to visit her while I was in town for my fall break. We ended up having a meal in the dining room and I was blown away by how good the food is. I have other relatives that are in assisted living places and their food is not very good so I was surprised when I ate dinner here how amazing it was. It was like I was sitting in a restaurant.

Family/friendAssisted Living

See category ratings

Cleanliness: 5.0 / 5
Friendliness: 5.0 / 5
Value for Cost: 5.0 / 5
Care Services: 5.0 / 5
Staff: 5.0 / 5
Meals & Dining: 5.0 / 5

Verified overview

What we know from public sources

Care options: Assisted Living, Memory Care, Independent Living
Operator: Not yet resolved
Public price status: Not publicly found
Last source check: August 14, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

Bar or Pub
Café or Bistro
Private Dining Room
Gluten-free
Professional Chef
International Cuisine
Kosher
Vegetarian
No Sugar
Restaurant Style Dining
Special Dining Programs
Pureed Meals
Low / No Sodium
Guest Meals
Meals Provided
Room Service

Health & wellness

Incontinence Care
Memory Care
Staffing & Ancillary Services
Medication Management
Diabetic Care
Non-Ambulatory Care

Services & convenience

Complimentary Transportation
Property Convenient to Public Transit
Transportation at Cost
Uncovered Parking
Resident Parking Available
Pet Care Available
Cats Allowed
Dogs Allowed
Weight Limit (lbs)
Laundry Service / Drycleaning
Beautician
Housekeeping
Grocery Shopping and Errands
English

Activities & engagement

Holiday Parties
Cooking Classes
Day Trips and Outings
Yoga / Chair Yoga
Pet-focused Programs
Reminiscence Programs
Brain fitness / Dakim
Current Events Club
Art Classes
Live Musical Performances
Live Dance or Theater Performances
Trivia Games
Stretching Classes
Sensory-based Programs
Bridge Club
Karaoke
Educational Speakers / Life Long Learning
BBQs or Picnics
Birthday Parties
Christian Services
Intergenerational Programs
Devotional Activities Offsite
Walking Club
Men's Club
Activities On-site
Community Service Programs
Activities Off-site
Bible Study Group
Happy Hour
Live Well Programs
Wine Tasting

Outdoor spaces

Central Fireplace
Computer or Media Center
Beauty Salon
Outside Patio
TV Lounge
Library
Barber Shop
Indoor Common Areas
Outdoor Common Areas
Meeting Room
Private Bath
Billiards Lounge
Arts and Crafts Center
Game Room
Piano or Organ
Movie or Theater Room
Fitness Center

Apartment & room features

Respite or Short Term Stays Offered
Full kitchen
Handicap Accessible
Wheelchair Accessible Showers
Kitchenette
Ground Floor Units
Cable or Satellite TV
Air Conditioned
Wi-Fi/high-speed internet

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked August 14, 2026.

Questions to confirm with the community

Additional care fees: Not publicly disclosed
Move-in fee: Not publicly disclosed
Exact unit availability: Confirmation required

The Westmont at Short Pump Community

About The Westmont at Short Pump Community

0.5 out of 5 from 171 reviews

Westmont is Blatantly Disrespectful to Musicians, Freelancers, and the Local Community

Review for The Westmont at Short Pump Community

Consistent staff and cleanliness

Warm and welcoming staff.

Our Experience

The Westmont at Short Pump is BEAUTIFUL!

What we know from public sources

Amenities and services

Meals & dining

Health & wellness

Services & convenience

Activities & engagement

Outdoor spaces

Apartment & room features

Inspection and quality records

Questions to confirm with the community

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Nearby starting prices

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