Glen Abbey Assisted Living and Memory Care

Not what was promised, do not recommend

I felt the lady that did the tour of the facility fed me a pack of lies. I was told a 7 patient to one cna ratio..it turned to 12 to one or more especially on the weekends. we were told the call button would be answered in 5 minutes or less. more like 20 . food is improving..getting more fresh fruit. they do a good job of cleaning. had to get on them to not leave soiled chucks pads or diapers in her room because of smells. at [Amount Removed] a month I thought that would at least take soiled stuff with them. everyo…

Do not recommend

We moved Mom into the facility in [date removed]. The facility, service, staff, and food were adequate. However, in January all aspects degraded and were much worse than initially. By, April we were starting to look for an alternative.

Nice fit for mom

The faculty is beautiful inside and outside. The staff is very friendly and helpful. They treat my mom with loving care. They have a very good security system to keep the residents safe. Everything is clean and tidy. My mom gets 3 meals a day. They also have snacks and specialty treats for the residents . They have activities throughout the day.and have a big TV that they clients all have an opportunity to watch. We were able to decorate my mom’s room and have a big bird feeder and decorations outside my mom’s big …

They’re very welcoming and it is by far a great place. We came during happy hour and there was nothing but smiles and laughter. Everyone seemed genuinely happy from staff to resident!

Response from the community

Hi Colt, It’s great to hear your visit left such a positive impression of the community. The smiles, laughter, and welcoming atmosphere you experienced are wonderful signs of the connections that make a community feel special. Thank you for sharing what stood out during your visit!

July 15, 2026

The perfect place for a loved one

I contacted about seven facilities and toured many of them looking for a care facility for my dad. Glen Abbey was perfect, not too big and not too small. The facility itself is beautiful. And I honestly don’t have the words to describe the incredible staff. Transitions can be hard for our parents going from home to being in a care facility. From the moment dad moved in, he felt right at home. The staff got to know him, and he got to know the staff and they became fast friends. My dad enjoyed the exercise activitie…

Response from the community

Hi Kimberly, Thank you for sharing such a thoughtful reflection on your dad’s experience at our community. Choosing a care community for a loved one is a big decision, and we appreciate you sharing how the staff helped make that transition feel comfortable and welcoming for your family. It’s wonderful to hear that your dad found his place in the community, built friendships, and enjoyed the activities and everyday moments that helped make our community feel like home. Knowing your family had peace of mind and that your dad felt connected and cared for means so much.

July 17, 2026

Glen Abbey Review

It is a really nice facility. It's very clean and maintained. They present a very good sales pitch. They say they can do everything that you're looking for. However, they don't always have the appropriate staff to do everything that is necessary. I think this is the problem that you see everywhere but the staff is very nice and great and all of the daytime staff is excellent! It's evenings and weekends that have a little bit of incompetence.