★★★★★
PositiveDad is well cared for
Friendly, caring staff...always very clean residence...We have had no issues. We feel our Dad is well taken care of there. They have good communication with the family is meds or depends are getting low.
Community profile
4014 St. Andrews Dr. SE, Rio Rancho, NM
★ 4.52 reviewsvia A Place for Mom ↗
About the community
Haven Care – Dogwood House is a small, secure residential memory care home serving individuals living with Alzheimer’s disease and other dementia-related conditions. Located in the Rio Rancho area, Dogwood House offers a quiet residential setting designed to support safety, routine, and individualized care in a home-like environment. Haven Care has been providing senior care services in the greater Albuquerque and Rio Rancho communities for nearly 30 years and specializes exclusively in residential memory care. We are locally owned and operated, not part of a national chain, and our care philosophy is centered on smaller homes that allow for consistency, familiarity, and meaningful caregiver–resident relationships. Dogwood House serves up to six residents, allowing caregivers to provide attentive, personalized support throughout the day and night. The home is fully secured and staffed 24 hours a day to ensure resident safety, dignity, and ongoing supervision. Residents receive comprehensive assisted living services, including medication management, assistance with bathing, dressing, grooming, mobility support, and individualized supervision based on their needs. Care plans are customized and adjusted as residents’ conditions change. In addition to daily caregiving staff, Haven Care’s Administrator and Compliance Director are regularly present in the home, supporting staff, monitoring care delivery, and ensuring consistent standards and regulatory compliance. Meaningful daily engagement is incorporated into the home’s routine based on residents’ abilities and interests, encouraging social interaction and purposeful activity in a comfortable setting. Residents also enjoy access to secure outdoor areas for fresh air and gentle movement. Nutritious, home-style meals and snacks are prepared daily. When appropriate, families may choose to coordinate third-party services, such as hospice care, to support residents as their needs evolve. Haven Care works collaboratively with outside providers while continuing to deliver consistent daily care. Dogwood House serves families in Rio Rancho, Albuquerque, and surrounding communities who are seeking a smaller, more personalized memory care alternative. Families are encouraged to schedule a visit to experience the Haven Care residential model and learn more about our approach to compassionate memory care.
Family and resident feedback
Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the named review source and are not independently verified by us.
★★★★★
PositiveFriendly, caring staff...always very clean residence...We have had no issues. We feel our Dad is well taken care of there. They have good communication with the family is meds or depends are getting low.
★★★★★
PositiveVery pleased with this home. We toured two of their houses. Staff made it an easy transition for dad. I thought it was nice that the house manager, cook will make meals that individuals like...instead us just standard meal...she made enchiladas because it is my dad's favorite...she said it's no big deal to hear fixing what they want to eat. I really appreciated their care, it is a good company.
Response from the communityThank you so much for your thoughtful review and kind words about Haven Care Dogwood House. We’re truly honored that you chose us to care for your father, and we’re delighted to hear that the transition was smooth and that he feels at home with us. Our team strives to create a warm, personalized experience for every resident, and it’s wonderful to know that the meals and attention to individual preferences—like the enchiladas your dad enjoys—made a meaningful difference. Our house managers and caregivers take great pride in making each resident feel seen and valued. We appreciate your trust in our care and your recognition of the team’s dedication. Thank you again for taking the time to share your experience. If there is ever anything more we can do, we’re always here. Warm regards, The Haven Care Team
June 9, 2025
Verified overview
Source-published features
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Published by A Place for Mom ↗. Features can change; confirm those that matter before touring.
1 bedroom
Open source document ↗Dimensions not publicly listed
Open source document ↗Dimensions not publicly listed
Open source document ↗Dimensions not publicly listed
Open source document ↗