Community profile

The Neighborhood in Rio Rancho

900 Loma Colorado Blvd NE, Rio Rancho, NM

Assisted LivingMemory CareIndependent LivingSkilled Nursing

0.518 reviewsRead reviews

About the community

About The Neighborhood in Rio Rancho

The Neighborhood in Rio Rancho, New Mexico, is a Life Plan Community offering seniors multiple living options to best meet their needs on a single campus. The community features independent living, assisted living, skilled nursing care, and memory care services. So, whether your loved one simply wants to say goodbye to home maintenance and chores, needs assistance due to health challenges, or lives with dementia, The…

Tracked public-data history

Recent changes

Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.

  1. August 27, 2026 at 1:33 AM PDT

    2 changes detected in this data refresh

    Inspection coverage updated

    Inspection coverage changed from NOT_COVERED to COVERED.

    Inspection record added

    Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.

    Centers for Medicare & Medicaid Services

Family and resident feedback

0.5 out of 5 from 18 reviews

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★

Critical

Review for Neighborhood in Rio Rancho Community

It was not a good place.. their staffing was always low and only a few nurses were good.

AnonymousAugust 7, 2025

★★★★

Critical

Not a Good Fit for My Loved One

I was not happy. My mother is at a beautiful residential place now and she's so safe and happy and she's getting her needs met.

See category ratings
Cleanliness
2.0 / 5
Friendliness
3.0 / 5
Care Services
1.0 / 5
AnonymousMay 30, 2025

★★★★★

Positive

Grateful for the staff at The Neighborhood in Rio Rancho

My parent has been a resident at The Neighborhood Rio Rancho for almost four years now. The concept of lateral care for changing needs of residents was a great selling point in choosing The Neighborhood. The staff overall has been excellent with service and care. Everything from activities, beautiful apartments, security, transportation, housekeeping, personal care, music venues, celebrations, and food and beverage. Mealtime is a highlight of the day for many of the residents. The menus have been varied to satisfy

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
Melinda VOctober 10, 2022

★★★★★

Positive

Dining

The meals at the Neighborhood are tasty and varied. Between the dining room and the Bistro, there is always something which is appealing. I would like to give a shout out to the wait staff. They are uniformly pleasant and eager to please. I feel lucky to be in a place that uses tablecloths and cloth napkins Thank you, NIRR!

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
3.0 / 5
Care Services
4.0 / 5
Activities
4.0 / 5
Staff
5.0 / 5
Meals & Dining
4.0 / 5
DedeOctober 10, 2022

★★★★★

Positive

Dining Services at The Neighborhood in Rio Rancho

When selecting a new facility, food and food service were high on my mother's list of criteria. [name removed] and his teams have gone out of their way to provide great service and wonderful meals to my mother. The staff in the Dining Room is wonderful and treat her like a queen. They know each resident's preferences to make meals and events pleasurable, The food is great, portions are reasonable in size. The food is fresh and tasty. This is all made possible through the hard work and efforts of the Dietary Direct

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
4.0 / 5
Care Services
4.0 / 5
Activities
4.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
Curt VavraOctober 9, 2022

★★★★★

Positive

Dining Experience is Wonderful

The Independent Living Dining Staff are well trained, respectful and pleasant. The food is varied and well prepared. There are 2 special menus for each meal as well as a standard menu with everything from beef tenderloin to salads and sandwiches. All meals are table service, not buffet. Take out and delivery are also available. The are no set dining seatings. You can eat anytime the dining room is open. Many residents will join a table with an available seat. Everyone is very friendly.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
Barbara HOctober 9, 2022

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care, Independent Living, Skilled Nursing
Operator
Not yet resolved
Public price status
Not publicly found
Last source check
September 16, 2026

Campus care settings

Skilled nursing

The Neighborhood in Rio Rancho

48 CMS-certified beds · CMS CCN 325130

Classification and identity evidence

Why this community appears in these categories

Skilled Nursing

Current CMS-certified nursing-home provider record; classification does not imply current admission availability.

Authoritative classification evidence · observed September 16, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Restaurant Style Dining
  • Professional Chef
  • Café or Bistro
  • Private Dining Room
  • Gluten-free
  • Vegan
  • Low / No Sodium
  • Kosher
  • Vegetarian
  • Special Dining Programs
  • Guest Meals
  • Room Service
  • Meals Provided
  • No Sugar

Health & wellness

  • Incontinence Care
  • Staffing & Ancillary Services
  • Memory Care
  • Diabetic Care
  • High Acuity Care
  • Medication Management
  • Non-Ambulatory Care

Services & convenience

  • Transportation at Cost
  • Uncovered Parking
  • Complimentary Transportation
  • Resident Parking Available
  • Cats Allowed
  • Weight Limit (lbs)
  • Dogs Allowed
  • Beautician
  • Housekeeping
  • Laundry Service / Drycleaning
  • Grocery Shopping and Errands
  • English
  • Spanish

Activities & engagement

  • Protestant Services
  • Gardening Club
  • Water Aerobics
  • Trivia Games
  • Live Musical Performances
  • Sensory-based Programs
  • Live Well Programs
  • Activities Off-site
  • Visiting Chaplain or Priest
  • Holiday Parties
  • Other Religious Services
  • Walking Club
  • Devotional Activities Offsite
  • Karaoke
  • Devotional Activities On-Site
  • Yoga / Chair Yoga
  • Day Trips and Outings
  • Art Classes
  • Live Dance or Theater Performances
  • Educational Speakers / Life Long Learning
  • Birthday Parties
  • Cards / Pinochle Club
  • Stretching Classes
  • BBQs or Picnics
  • Christian Services
  • Activities On-site
  • Catholic Services
  • Happy Hour
  • Dances
  • Wii Bowling
  • Pet-focused Programs

Outdoor spaces

  • TV Lounge
  • Outdoor Common Areas
  • Indoor Common Areas
  • Meeting Room
  • Central Fireplace
  • Indoor Atrium
  • Main Street Shops
  • Beauty Salon
  • Outside Patio
  • Barber Shop
  • Private Bath
  • Library
  • Computer or Media Center
  • Raised Garden Beds
  • Movie or Theater Room
  • Arts and Crafts Center
  • Billiards Lounge
  • Jacuzzi
  • Woodworking Shop
  • Fitness Center
  • Golf Course or Putting Green
  • Swimming Pool
  • Piano or Organ
  • Game Room

Apartment & room features

  • Bath Tubs
  • Kitchenette
  • Full kitchen
  • Wheelchair Accessible Showers
  • Cable or Satellite TV
  • Wi-Fi/high-speed internet
  • Respite or Short Term Stays Offered
  • Handicap Accessible
  • Air Conditioned
  • Ground Floor Units

Facility-level payment evidence

Plans and public programs found in source records

These are directory, certification, contract, or participation records. They do not determine an individual’s eligibility, authorization, network benefits, cost sharing, admission, or whether a visit or stay is free.

Certified provider record

NM Medicaid

Payer: NM Medicaid · Service scope: Long Term Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog · source dated August 1, 2026

Certified provider record

Original Medicare

Payer: Centers for Medicare & Medicaid Services · Service scope: Short Term Skilled Nursing

Room-and-board coverage is not publicly confirmed.

CMS Provider Data Catalog · source dated August 1, 2026

Payment-program records

Medicare and Medicaid information

Medicaid

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Medicare

CMS provider type: Medicare and Medicaid

A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.

Official oversight

Inspection and quality records

Centers for Medicare & Medicaid Services2/5 overall CMS rating · 2/5 health inspection · 4/5 staffing · 11 recent-cycle deficienciesView the official record ↗

Coverage last checked September 16, 2026 via Centers for Medicare & Medicaid Services.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required
The Neighborhood in Rio Rancho – Rio Rancho, NM | Find With Care