MorningStar of Rio Rancho

Morningstar a home away from home

The staff is very attentive. The apartment is huge and is kept spotless. There are several activities that my brother participates in, and he loves the variety of meals served. I would recommend them to others who are searching for care for their loved one.

Response from the community

How wonderful to hear such words of affirmation. Our great thanks for taking the time to pen your heart-warming experience at MorningStar.

July 27, 2026

I didn't tour the facility, I had a friend who lives in Rio Rancho tour there for me. She said she was impressed with the cleanliness and the spacious resident rooms. In addition she was pleased with the many amenities.

Response from the community

Thank you for sharing your friend's positive experience! We're delighted to hear she found our community clean and spacious, with plenty of amenities. We strive to create a welcoming environment for all our residents and their families. Your support means a lot to us!

May 12, 2026

Morningstar of Rio Rancho

They don't have enough help for all their residents and the two people in charge of their medical program are worthless. They have to constantly be reminded about prescriptions, about putting residents on the list to see the Dr, and to ensure the medicine is ordered and dispensed properly. They also have a bad habit of misplacing clothes. Things go missing quite often.

Ratings on Memory Care

I am ranking this on using the memory care side of the facility. The facility that is not memory care is appealing which is what they sell you on. Experience on Memory care is what I am rating. The memory care area is way too large and the bedrooms are far from the main eating and gathering area. Each bedroom has to remain locked because residents wander and take things that don’t belong to them. If your mom/dad can carry a key and find there way back to their room great but most of them cannot. So using the bathro…

room for improvements

There were instances where staff called me instead of 911. I had to tell them to call. The meals themselves were wonderful. But they charged extra for things, like if mom didn't want to eat in dining room she was charged a fee. If I ate with mom they would charge her. So I stopped eating with my mom. I would recommend. Its a nice facility. One has to look past the polish though.

Our families experience

Overall, MorningStar has been a good choice for Mom, but I can see where some improvements need to be made. For example, it would be nice if they provided some evening activities occasionally as that is when my mom gets the loneliest. Also, some of the activities they do seem to be geared more for the staff themselves not necessarily those who live there. For example, they had a whole celebration of Barbie when the movie came out, and my mom was really rather annoyed with it. The staff are always friendly, and tre…

Response from the community

Thank you for your thoughtful feedback! We're glad to hear that your mom enjoys the food and entertainment. We appreciate your suggestions about evening activities and will work on enhancing our programming. Your insights help us improve the experience for everyone. Thank you again - we are blessed to be able to serve your mom!

October 18, 2024