Hemsley House of Upper St. Clair

Hemsley House of Upper St. Clair

Hemsley House exceeded my expectations with the personal care and attention that the staff provides for my dad.

Response from the community

Karen, we’re so glad to hear that Hemsley House of Upper St. Clair exceeded your expectations and that the care and attention your dad receives has made a meaningful difference. Thanks so much for sharing this!

June 25, 2026

It was a very nice place and conveniently located, but we were looking for some place with moore physical therapy time.

Response from the community

Thank you, Marilyn, for your kind review. We're pleased to hear you enjoyed your visit and found the community welcoming and conveniently located. We appreciate your feedback and wish you all the best moving forward.

June 10, 2026

The staff is always very helpful and friendly and I especially am pleased with the care and dignity that they always display to the residents.

They evaluated my Dad as appropriate for assisted living. We were fine with the assisted living environment there. After 2 weeks, they told us he belonged in their memory care unit. And that was probably the correct place for him. But I didn't like the memory care unit there and I felt and still feel that it was a clear case of bait and switch. I had heard and they even told me that they were trying to fill the memory care floor and had been having a difficult time placing people there. I still have a bad taste fro…

Brief but pleasant experience at Sunrise USC

Great area, easy for grocery shopping or shopping in general, many things to do around the location. Nice and accommodating staff. Parking can be difficult

Friendly staff, good activities, but short handed.

They were understaffed. But that seemed to be the same at many facilities we visited. The staff was pleasant and helpful. There was just not enough of them. The food staff seemed especially short handed. The facility seemed to have different group activities every afternoon, happy hour, sing alongs, ice cream socials, etc. The residents seemed to enjoy those.

Response from the community

Thank you for taking the time to share your experience. We’re so glad to hear you found the team pleasant and helpful, and that the activities stood out as a highlight. The team puts a lot of thought and care into activities and love to see residents truly enjoy those moments together. We also appreciate your honest feedback about staffing and take it to heart. Insights like yours help us continue to grow and better serve residents and families.

June 6, 2025