Heritage Assisted Living Fountain City Knoxville TN

Poor Management: Cold Food & Not Cleaned as Promised

My 94 yr old neighbor recently moved here. Her mind is sharp and her body is well. Her husband recently died so she wanted a new place to live where she didn’t have to cook or clean. She also wanted friends to talk to. She’s been highly disappointed living here. The meals are not served hot and the food quality is poor. They often serve hot dogs for dinner. 3/4 of the residence have dementia so of course they never complained and are trapped in this place. Thankfully, she has a refrigerator in her room and can put…

Our families experience

It's a very nice place and the staff is great.

Home Sweet Home for Mom

First and foremost I want to thank the Best Staff ever for taking care of my Mom till she took her last breath. If you’re looking for a place where your family member will be taken care of and loved on this is the place. These friends as I call them places lots of love, nurturing and I compassion for your loved ones. This group truly care about your loved one and I might add they have good old down home cooking by a staff that will become close to your loved ones. Lastly thank you Heritage for all you did to make m…

Review for Heritage Assisted Living Fountain City Knoxville TN

I have had no problems and would recommend to others.

Heritage Assisted Living review

Overall it has been a very positive experience for my Mom at Heritage Assisted Living Fountain City. The facility is reasonably clean and the staff is very friendly. I believe the care has and continues to be as well as could be received in any assisted living facility. The meals are provided family style and the facility is a great value for the cost. I am a retired nurse and continue to be very pleased with the care although as in any facility some days are better than others. Overall I can't say enough good thin…

It is a much needed place that is at least less expensive than others but it lacks a lot bc of that. It helped us tremendously in that way but the care was not as good as I really would have wanted but we couldn't ask for much with what we were paying and my dad was actually in the last few months of his life so we needed a place. There were days they have him wrong doses of medicine and many of the residents would complain while I was there about the food they were being fed. There were times they told dad they d…