★★★★★
PositiveReview for Heritage Woods of Yorkville
So far so good my parents are happy. So far 5 months. I would recommend to others.
Community profile
242 Greenbriar Rd 242 Greenbriar Rd, Yorkville, IL
★ 4.017 reviewsRead reviews
About the community
Family and resident feedback
Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
PositiveSo far so good my parents are happy. So far 5 months. I would recommend to others.
★★★★★
PositiveWhat I like the most about Heritage Woods of Yorkville is the staff. The staff members there are very friendly and I would recommend this community to other families based on the experience I have had so far.
★★★★★
PositiveQuality of care got a low mark because there is almost no care provided. If you are pretty healthy and independent, this place is great. When my mom caught Covid from a resident who was sneezing and coughing at an event, she was told to stay in her room for a week. No one came to examine her, check her breathing(she's on oxygen), etc. They did bring meals, but that's all. The RNs leave at 4 pm and they were the only ones authorized to switch over my mom's oxygen tank so she could come down to dinner at 5 pm. That…
★★★★★
PositiveEverything was pretty well explained but having any and all financial requirements and processes lined out helps eliminate anxiety. Also to know the medical requirements of the resident needed so family can arrange that as soon as possible. Overall everyone there worked with us very well and at our pace. It was a wonderful experience.
★★★★★
PositiveHeritage Woods of Yorkville is super clean and the staff is wonderful and cheerful.
★★★★★
CriticalMinimal help with ADLs. RN works 40 hr wk, not there nights/weekends. Family told all staff in-house but aides mostly agency = rotating strangers providing care. "Good" activities, going out somewhere are RARE. On Medicaid? [price removed] left after cable/phone, you can't go unless family pays. HUGE positive is Medicaid residents get private room. [price removed]+/mo private pay. Our big problem - LACK OF PROMISED CARE/ACTIVITIES. Treated like complainers by apathetic Administrator when we pointed out specific it…
Verified overview
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Official oversight
Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”
Coverage last checked August 10, 2026.