Studio
Assisted Living · 0 bedroom
$4,000/month
Care fees not included
Checked August 20, 2026Community profile
N113 W16358 Sylvan Circle, Germantown, WI
★ 0.918 reviewsRead reviews
About the community
Assisted Living · 0 bedroom
$4,000/month
Care fees not included
Checked August 20, 2026Memory Care · 0 bedroom
$4,000/month
Care fees not included
Checked August 20, 2026Tracked published prices
Compare floor plans over time. The lowest current option with tracked history is selected first.
One source-published starting price observed so far. No price change has been observed yet.
Family and resident feedback
Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
CriticalI was very disappointed with my visit. The moment you walk in, there’s a noticeable odor, and the place isn’t clean. Staff are hard to find when you need them—most seem to gather outside, either smoking or on their phones. The food was poorly prepared, and even the cups were unclean. Overall, this location falls far below expectations.
★★★★★
CriticalWe did not use activities. I feel this facility is geared more for people who can walk, go to the cafeteria, engage with others. My mother was in bed most of the time and needed help for everything. I do not feel she received the kind of care we had hoped for her.
★★★★★
CriticalIt's a small facility, 25 beds I believe. I would say when my dad was there, most people had Alzheimer's so the care seemed okay. Truthfully none of us want to have to be in this situation :( Overall I would recommend High Point to others looking.
★★★★★
CriticalAt High Point Germantown South, my mother was placed into Covid isolation, without symptoms, on [date removed]. She had a long-standing untreated UTI made much worse when almost no one came in to bring her food, water, or medications. She was bedridden after three days from leg pain. My sisters and I were not allowed by the healthcare director to visit or even talk to her on the phone but assured daily by staff she was up and about and doing well. In the ER on [date removed], my mother thought she would die from th…
★★★★★
CriticalMy mother was at Ellen’s for 2 weeks before she passed. The care was subpar, very inattentive staff. She was left on the toilet for an hour, we had to ask for food trays, water, a pack of crackers was on the floor the entire time spent there. The hospice staff was great. Would I recommend? If you can sit with your loved one 24/7 and over see the care and ask for what you need, then yes. If your loved one is mobile and alert with minimal health problems, then yes. I would not recommend for an ill person that needs h…
★★★★★
CriticalApparently a lot of changes in this facility since no longer privately owned .. perhaps if patient is advanced memory care and the location is convenient for family I would say it could be considered, otherwise social aspects are terribly lacking for cognitive individuals and I would not recommend.
Verified overview
Source-published features
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Official oversight
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Coverage last checked August 20, 2026.