Studio
Assisted Living · 0 bedroom
$3,175/month
Care fees not included
Checked August 1, 2026Community profile
12400 Preston Rd, Dallas, TX
★ 3.856 reviewsRead reviews
About the community
Assisted Living · 0 bedroom
$3,175/month
Care fees not included
Checked August 1, 2026Assisted Living · 1 bedroom
$6,765/month
Care fees not included
Checked August 1, 2026Memory Care · 0 bedroom
$6,930/month
Care fees not included
Checked August 1, 2026Memory Care
$5,515/month
Care fees not included
Checked August 1, 2026Tracked published prices
Compare floor plans over time. The lowest current option with tracked history is selected first.
One source-published starting price observed so far. No price change has been observed yet.
Family and resident feedback
Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
CriticalI wouldn't recommend that place to anybody that wants to be able to get up that can't walk. I didn't care for it. I didn't like it at all. It was a very clean place. It was a new addition or they had really picked up that room. Everything was new. I want that, but I wasn't there for the ambience
★★★★★
PositiveThe staff was super friendly. And they let me know about practical stuff to make dad more comfortable. I really can't stress enough how wonderful Juniper Village was with Dad and us.
★★★★★
CriticalMy mom used to reside on the assisted living side of the building. The executive director is all talk and never seems to be present when we have problems. When she does show up, she often blames her inheritance of the building and the lack of support from corporate. The sales manager is condescending and believes everyone is beneath her. There are frequent power struggles among the management, and the front desk staff needs extensive training in hospitality and compassion. The nurse wants to move everyone to memory…
★★★★★
PositiveWe were drawn to Juniper because they are dog friendly and allow smoking. What impressed us the most was the kindness and attentiveness of the staff. If there are mistakes, there quickly addressed. Everybody knows my mom and her dog! And they're flexible rather than rigid which I think is vital for having a community and a home. We are very happy here.
★★★★★
PositiveMy Grandmother passed on[date removed] the memory care was amazing to my family and grandmother they were very supportive and the cook [name removed. The one person that gave condolences was [name removed] know one else from the office not a call card nothing
★★★★★
CriticalFood is mediocre. Bad or non existent communication between aides and nurse. We moved out. When asked for corporates phone number...I was told no one at Juniper had it....looked it up on internet. Gave them a call. They were very receptive to my complaints and concerns. No hot water for over 30 days. Told to shower in another room...
Verified overview
Source-published features
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Official oversight
Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”
Coverage last checked September 5, 2026.