★★★★★
CriticalRoom for improvement.
The Grande was sold & is now Kimwell. The caretakers are in no hurry to respond to the residents pendants, sometimes it is hrs. The Caretaker staff is a revolving door. And they often do not show up for their shifts. The Grande paid decent wages & gave employees benefits. Kimwell does not. Regarding Management there are always excuses & promises. There are ridiculous extra charges for things that should be included in rent & care. The meals are terrible. There is the promise of a new menu in May.


