Lone Oak Assisted Living

Our families experience

A few things I like most about them is care you provide my mom. The community you provide. The caring staff.

Response from the community

Thank you so much for your kind words! We're grateful for the opportunity to care for your mom and appreciate your recognition of our team and community. It means a lot to us!

August 5, 2025

Happy with our choice

The facility is well laid out, nice walking path to walk outside on. Staff are very friendly and informative. All of this information is based on the room my brother is in, i do not know ehat the other options look like. The living, dining, kitchen area are good, bedroom is a very nice size. With the bathroom right there with ample room to move around.

Response from the community

Thank you for your thoughtful review! We're glad to hear you appreciate the layout, walking path, and friendly staff. It's wonderful that your brother's room meets his needs comfortably. Thank you for taking the time to write a review.

April 3, 2025

A welcoming and pleasant environment

We visited a number of different assisted living facilities when making a choice that would accommodate my mother‘s needs. Lone Oak impressed us far more than the others, both with the atmosphere of the facility and the obvious care that the directors and staff felt for the tenants. The apartments are relatively large compared to some that we had seen, and the inclusion of a partial kitchen is a feature that we did not see in many places. All of the residents that we saw seemed happy and engaged; we did not observe…

Response from the community

Thank you Blake for your thoughtful review! We're so glad to hear that Lone Oak stood out to you and that your mother has settled in well. Our team takes great pride in creating a warm, engaging environment for our residents, and we’re happy to know she’s enjoying the social opportunities and dining experience. We appreciate your kind words and trust in us!

February 17, 2025

Caring and Compassion

The staff is caring and compassionate. We chose Lone Oak because it was close to where my mom had lived for over 45 years. Our mom enjoys her interactions with the residents and staff. She is in better health now than when she lived by herself in her home. We are confident that our mom is safe and well cared for. Thank you for helping is find s place for your mom.

Response from the community

Thank you so much John for your kind words! We're delighted to hear that your mom is happy and thriving at Lone Oak. It means the world to us to know she’s enjoying her time with the residents and staff, and that her health has improved. Our team is committed to providing compassionate care, and we’re grateful you’ve entrusted us with your mom’s well-being. We're always here for her and your family!

September 30, 2024

$X,XXX [amount removed] a month & sandwiches for dinner

I do not recommend this facility. My mom has lived there over a year and every month since she moved in has gotten worse and worse. Frontier management has fired/replaced all but one of the former employees to cut costs. The culinary department has no direction and although they supposedly have food handlers cards, that's about all the qualifications they have. They make sandwiches for dinner at least 6 days a week. My mom is so unhappy! Avoid this facility!!!

Response from the community

Hi, We're usually known for our excellent customer service service, so we're very sorry to hear about your experience. Thank you for letting us know. Feedback like this helps us continually improve the customer experience. Would you please email our Customer Service Team at reviews@support.sleepcountry.ca so we can learn more about this? Thank you!

October 28, 2022

great staff The number of people residing in Lone Oaks is just perfect. Not too many people, and very motivated staff.