Maplewood at Danbury

The tour went very well and the Maplewood representative was very informative and helpful. Not only did they explain the features of Maplewood but also about the entire assisted living process and different aspects this type facility can have. Being this was my first assisted living facility tour the added information and guidance was helpful.

Review for Maplewood at Danbury

While the assisted living floor has many daily activities, the memory care floor is lacking substantially. There's been 3 activity directors in less than 1 yr and residents are basically put in front of the TV most of the day. Very few crafts, outside people coming in for music, activities, pets, events, etc. There seems to be high staff turnover, which I suspect is common. I'm finding it difficult for psychological assessments, follow-ups, updates, etc. Also high turnover for this position. I'm not overly impres…

Hire A Competent chef

My God hire a competent chef!!! Not only was the entire dining room sitting waiting for their dinner. There was a beyond rude server with dark hair zipping around the dining room talking down to the residents lamming My God hire a competent chef!!! Not only was the entire dining room sitting waiting for their dinner. There was a beyond rude server with dark hair zipping around the dining room talking down to the residents slammin dishes and talking to herself. Witnessing the residents being spoken down to was beyon…

Our family's experience

What we like the most about the community is that they seem to be very invested in the quality of life for the residents. If we have had any concerns they address them fairly quickly.

Response from the community

Thank you for sharing your family’s experience. We’re so glad to hear that our team’s commitment to quality of life and responsiveness has made a positive difference. We’re always here to support you and your loved one.

December 8, 2025

Finally Feeling at Peace

They were extremely quick with the communication ( also thanks to [name removed] from A Place called Mom ) And now 6 weeks later, are still very good about letting me know what is going on with mom. I visit often and it is good to see that the staff knows who my mom is .. and what she needs .. I feel they take very good care of her and I am so thankful.

Response from the community

Thank you for your kind words. We're so glad to hear your mom is receiving the care and attention she deserves. It means a lot to know you feel at peace and supported. Our team truly values building meaningful relationships with residents and their families.

July 14, 2025

My experiences are with the dementia care floor of Maplewood in Danbury. It is a nice community with some areas in......

They can improve in following the care plan. Room is not always clean and my parents are usually not clean/showered. Their clothing is not changed on a daily basis. One time my mom was wearing the same thing for four day- even to bed. Overall, the facility is clean but housekeeping in the individual rooms that I've seen with my parents is not. Communication is fairly good with instances that happen with my parents. We've also had several family meetings to discuss issues and our next course of action. My sisters an…

Response from the community

Thank you for sharing your honest feedback. We appreciate your continued involvement and advocacy for your parents' care. Your concerns are important to us, and we’re committed to addressing them and working closely with you to ensure the highest quality experience for your family. We would like to get additional details on your concerns, please reach out to Diana Lopes, Executive Director at danburyed@maplewoodsl.com directly. Thank you for taking the time to share your thoughts, and we hope to connect with you soon.

April 22, 2025