Milestone Senior Living Faribault

Do not recommend

I do not recommend Milestone at all. They tell you what you want to hear, but it is a lie. A family member needs to come everyday and make sure they are taking care of your loved one like they say they are. If we could that then why do we need places like Milestone. Both of my parents passed away within 8 months of being there.

.I would not recommend bringing my loved one here.

They complained constantly how under staffed they are. Food was a 1/2 grilled cheese sandwich a lot. I witnessed other residents complaining about food. I often brought food to my dad. My father's door was locked to his room to keep other residents out. I waited over an hour to get inside his room because there was nobody around to let me in. Since he was in memory care someone to have to let you in and out. I often waited half an hour just to get in and just as long to get out.

Grateful

I am very pleased with the care and patience I've seen shown by the staff while attending to my husband's needs. I feel very fortunate to have found Milestone -- thanks to A Place for Mom's assistance.

Experience at Milestone Senior Living Faribault

Short version, my mother was 97 years old. She died 2 months after entering the facility. Staff seemed to have a turnover. Care was so-so. We paid a full months fee and my mom passed 7 days after that. We requested a refund for the days not occupied. Our contacts in the facility said another elderly person moved into the room 3 days after we moved out. It was okay for experience. Pleasant people, but definitely under staffed. It is what it is.

Good Place to Be

During the time, that my loved one was there they enjoyed the food. We picked this community, becasue the head nurse at the time was amazing and my loved ones were familar with the facilty. It was clean, and the staff was friendly. It was really good. I would recommend to other families.

Good experience overall. Hospice was excellent, and staff always kept me up to date on any changes. Always felt my loved one was safe there. All staff stayed positive and welcoming while dealing with very difficult conditions.