About the community
Tracked public-data history
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
August 15, 2026 at 8:59 AM PDT
Inspection coverage changed from NOT_COVERED to COVERED.
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Family and resident feedback
Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
PositiveMy sister has been a long-term resident at The [name removed] for over two years. Prior to that she was in a privately owned nursing home in the Midwest. Her quality of life at [name removed] is SO superior to that at her previous nursing home. Many staff have been at [name removed]for years and are clearly vested in patient care. The facility is lucky to have a large cadre of volunteers who assist with numerous enriching activities - Bingo, Snap, many musical events, religious activities and more. There are speci…
★★★★★
PositiveMy Mom lived at TNW for 5 years & was well cared for by kind & patient staff, although she often could be difficult. I was there almost every day to learn how the different staff members worked, witness the care they provided, & see my dear Mom generally happy. Please understand: NO place is perfect. Advantage here: a NON-PROFIT facility, a division of town services, the last of its kind in CT due to decades of for-profit healthcare. TNW was for years an officially 5-star facility; it still is, really, despite th…
★★★★★
CriticalVery bad care and not clean. Ants in the bathroom. Food is not eatable. Staff is non responsive.. No activities. Rehab is terrible. They put you in a large room with many people and leave you there to do your own exercises without guidance.d
★★★★★
CriticalThe worst facility. There is no communication, unskilled nurses with zero compassion and its a circus. We took my Mom out after five days. She NEVER used to complain and was in tears there because, as she said, "because of the help". They were rude to her (and us), [Removed], gave her the necessary digestion pills hours AFTER the food, would give her the food without giving her dentures first. She fell because they never came after she rang the bell numerous times, and they never told us. This is just a quick revie…
Verified overview
Skilled nursing
202 CMS-certified beds · CMS CCN 075117
Classification and identity evidence
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed August 15, 2026Source-published features
Grouped so you can scan what affects day-to-day life before opening an operator page.
Payment-program records
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Coverage last checked August 15, 2026 via Centers for Medicare & Medicaid Services.
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