Community profile
300 Union Ave, Pittsburgh, PA
★ 4.05 reviewsvia A Place for Mom ↗
About the community
Nestled in the heart of Avalon, Pennsylvania, our Personal Care community offers a warm, welcoming environment that truly feels like home. Locally and family-owned and operated for 25 years, we pride ourselves on building deep, meaningful relationships with our residents and their families. Our long-standing presence in the community is a testament to our unwavering commitment to providing high-quality, compassionate senior care. What sets our community apart is our unique, intimate design. We feature a quiet, bed-and-breakfast-like setting that offers a peaceful, cozy retreat from the hustle and bustle. Residents can enjoy the tranquility of our beautifully maintained property, which blends private, comfortable living spaces with inviting common areas perfect for socializing. While our setting is peaceful and serene, we are located just minutes away from the city, giving residents easy access to a vibrant local community. This ideal location allows us to serve seniors from Avalon and the surrounding Pittsburgh metropolitan neighborhoods, offering the perfect balance of small-town charm and urban convenience. At our community, your family is our family. We encourage you to reach out, learn more about our tailored personal care services, and schedule a tour to experience our unique hospitality firsthand.
Family and resident feedback
Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the named review source and are not independently verified by us.
★★★★★
PositiveThe staff is really nice and work hard but just like so many places they are under staffed. My mom usually has to wait at least 1/2 hours for help to go to the bathroom. Sometimes I think it is their paging system that does not work right.
★★★★★
PositiveMom is no longer in New Hope, but she loved her experience there! It is a wonderful place. We all loved new hope, the cost, the care and the convenience. They really treated her very well and if and when she needs to return, she will be asking to return there.
★★★★★
CriticalI have a dear friend who is quite sophisticated. She was put here after a hospital stay. She really dislikes this place. Her most vocal complaint is about how poor the food is. Given how important food is to older residents, it is important that the owners invest in a well-qualified chef to provide at least one meal to look forward to each day. My sister at age 86, is in assisted care in New Mexico and what she reports about her care is a world of difference from this place. Owners must care about the residents an…
★★★★★
PositiveWe really like the feel of the place and the administrator as well as the nurse [name removed]. We also like the size and cost.
★★★★★
PositiveWe are very happy with New Hope Gracious Personal Care. The cleanliness is great and her personal hygiene is well taken care of too. The food is tremendous and she has been very happy with that. Her favorite is the ham and cabbage that they had on St. Patrick's day. They have a lot of good activities provided. It is expensive but it is worth is for the quality of care that she is receiving. The staff could not be any better. We have really had no complaints and would highly recommend them to others looking.
Verified overview
Source-published features
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0 bedroom
Open source document ↗1 bedroom
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Published price comparison
Celebration Villa of South Hills$1,950/month
Heritage Grove at Arrowood$2,575/month
Asbury Heights$3,105/month
Hemsley House of Upper St. Clair$3,695/month
New Hope Senior Community$3,850/month
Discovery Commons Bethel Park$4,295/month