Community profile

New Horizons at Marlborough LLC

400 Hemenway St, Marlborough, MA

Assisted LivingMemory CareIndependent Living

4.254 reviewsvia A Place for Mom

About the community

About New Horizons at Marlborough LLC

Passion, purpose, and possibilities is the value system we foster at New Horizons at Marlborough. Our not-for-profit assisted living retirement community is dedicated to serving our elderly community the best way we can, to help ensure that residents’ reliability, comfort, and moments complement their golden years. For nearly 30 years we’ve established and maintained a quality of living in Marlborough, Massachusetts that is unmatched. Through our dedicated service, we’ve gained recognition and awards for our quality care services. In 2015 we were awarded “Best of Assisted Living in Marlborough” for consistently high ratings on Senior Advisor. We’ve also been ranked as a “top-tier” independent and assisted living community nationally. New Horizons cultivates an encouraging community, so residents may look forward to the newness of each day — a new horizon around every corner. We’re not like your typical senior living community, we’re a community that spends continuous moments with residents that we see as close friends and extended family. We deeply care and respect everyone we attend to and always guarantee to provide the best. But, you don’t have to take our word for it. Check out a review from a satisfied family member: “I would like to thank you and your wonderful staff for allowing my mother, Caolyn Johnson, to reside at New Horizons for the last 5 years. I never met anyone at New Horizons who did not go above and beyond. I am forever grateful to you and to New Horizons and their wonderful staff. Thank you.” — Nancy Paris, Woburn Community Amenities Our dedicated, licensed, and highly trained nursing staff are available to accommodate residents throughout the day 24/7 for assistance with activities of daily living, medication management, and ultimate well-being. Staff at New Horizons also works to enrich the active atmosphere of our community with our hallmark services and activities throughout our community. Residents here can enjoy healthy, delicious meals served in our beautiful dining room, accessible walking trails and outdoor common areas, our heated indoor pool, and many other conveniences. Take a peek at some more of our on-site amenities and services, including: O’Connor Commons for socializing Hair salon Game room Theater Pharmacy Sundry Shop Health club Baking contests Campus-wide events, and more Living Options We currently have one-bedroom and two-bedroom units available in our assisted living residency. To learn all about our availability, services, and special features, contact a Senior Living Advisor at A Place for Mom today! Care Types Offered New Horizons at Marlborough is an assisted living residence , which in the state of Massachusetts is a residence that provides housing and personal care to residents. Personal care includes assistance with activities of daily living, self-administered medication management, and supervision. An assisted living residence can provide skilled nursing care or special care to residents with cognitive impairments as long as they meet the proper requirements.

Published floor plans

Studio

Assisted Living · 0 bedroom

Published starting price

$3,900/month

Care fees not included

Checked August 12, 2026
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1 Bedroom

Assisted Living · 1 bedroom

Published starting price

$4,900/month

Care fees not included

Checked August 12, 2026
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2 Bedrooms

Assisted Living · 2 bedroom

Published starting price

$5,900/month

Care fees not included

Checked August 12, 2026
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Studio

Memory Care · 0 bedroom

Published starting price

$5,300/month

Care fees not included

Checked August 12, 2026
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1 Bedroom

Memory Care · 1 bedroom

Published starting price

$5,700/month

Care fees not included

Checked August 12, 2026
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2 Bedrooms

Memory Care · 2 bedroom

Published starting price

$6,900/month

Care fees not included

Checked August 12, 2026
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1 Bedroom

Independent Living · 1 bedroom

Published starting price

$4,000/month

Care fees not included

Checked August 12, 2026
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2 Bedrooms

Independent Living · 2 bedroom

Published starting price

$5,500/month

Care fees not included

Checked August 12, 2026
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Tracked published prices

Price history by floor plan

Compare floor plans over time. The lowest current option with tracked history is selected first.

Studio$3,900 observed · tracking future changes
$3,900Aug 12, 2026

One source-published starting price observed so far. No price change has been observed yet.

Family and resident feedback

4.2 out of 5 from 54 reviews

Read all on A Place for Mom

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the named review source and are not independently verified by us.

★★★★★

Positive

Would highly recommend...

For us this has been a wonderful experience so I would give them a 5. We are in the 370 building which is the most independent setting. The residents here are very friendly and welcoming. They give us breakfast daily which is served buffet style. Always excellent. And they have something different entree every day along with standards such as fresh fruit, hot and cold cereal and fresh muffins daily. There is a group of residents that have an entertainment committee which plan special events just for this building.

Sally MJanuary 28, 2026

★★★★★

Critical

My (very) early experience

I'm in an apartment in one of the 'cottages'. The overall size is fairly generous, though apts. even at same rent (I think), in same bldg. vary in size, shape, and amenities. Mine has lots of sq. footage, but closet space is very limited (some have walk-in closets, different space arrangements, and a dishwasher). All NEW appliances, but teeny-tiny kitchen, and a (to me!) annoying! scary, inefficient electric stove, and just under the (very noisy!) microwave, so if you actually USE the stove, it cannot also vitally

AnonymousDecember 10, 2025

★★★★★

Positive

My husband and I were looking for an assisted living place for his sister and her partner. Both had health issues and his sister had definite opinions as to what she wanted and where she wanted to live. We toured many places and nothing made her happy. Once she stepped into New Horizons, she felt at home. Everyone was warm and inviting and the facilities are beautiful. She has lived there for over two months and couldn’t be happier. The care she has received is excellent. People go out of their way to accommodate h

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Staff
5.0 / 5
Kathie OOctober 15, 2025

★★★★★

Positive

Active life at New Horizons

It has a nice community feel. It's also a larger size so there are more people and activities. It large interior allows my mother to get long walks in the winter months. They also have a church and my mother goes to Mass almost daily. She loves the exercise classes and the food is generally good

AnonymousOctober 2, 2025

★★★★★

Positive

A great next chapter

New Horizons has been really great for my parents. They continue to rave about the food. My mom is really enjoying the activities and my dad attends the occasional event and really enjoys it as well. From our perspective, it is always clean and well kept. The residents we have interacted with seem happy. Hope this is helpful.

Elizabeth WSeptember 24, 2025

★★★★

Positive

One family's experience - recommend.

I like that they have helpers. They walk around in red shirts and help if people get lost or need help with their tech or any other small thing. I wish they had online billing. You can pay online, but all communication is through the post mail. I wish there was more digital support.

See category ratings
Cleanliness
5.0 / 5
Friendliness
4.0 / 5
Value for Cost
5.0 / 5
Care Services
3.0 / 5
Activities
4.0 / 5
Staff
4.0 / 5
Meals & Dining
4.0 / 5
AnonymousMarch 31, 2025

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care, Independent Living
Operator
New Horizons
Public price status
Published starting price available
Last source check
August 12, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Restaurant Style Dining
  • Gluten-free
  • Pureed Meals
  • Vegan
  • International Cuisine
  • Low / No Sodium
  • Vegetarian
  • Special Dining Programs
  • Guest Meals
  • Café or Bistro
  • Private Dining Room
  • Room Service
  • Meals Provided
  • No Sugar
  • Professional Chef

Health & wellness

  • Medication Management
  • High Acuity Care
  • Diabetic Care
  • Staffing & Ancillary Services
  • Memory Care
  • Incontinence Care
  • Non-Ambulatory Care

Services & convenience

  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping
  • Portuguese
  • English
  • Spanish
  • Uncovered Parking
  • Complimentary Transportation
  • Resident Parking Available
  • Transportation at Cost
  • Cats Allowed
  • Dogs Allowed

Activities & engagement

  • Gardening Club
  • Protestant Services
  • Tai Chi
  • Water Aerobics
  • Live Musical Performances
  • Trivia Games
  • Live Well Programs
  • Resident Band or Musicians
  • Community Service Organizations
  • Forever Fit
  • Community Service Programs
  • Intergenerational Programs
  • Activities Off-site
  • Visiting Chaplain or Priest
  • Reminiscence Programs
  • Jewish Services
  • Bridge Club
  • Walking Club
  • Holiday Parties
  • Devotional Activities Offsite
  • Yoga / Chair Yoga
  • Karaoke
  • Devotional Activities On-Site
  • Book Club
  • Day Trips and Outings
  • Montessori Programs
  • Art Classes
  • Educational Speakers / Life Long Learning
  • Live Dance or Theater Performances
  • Current Events Club
  • Men's Club
  • Birthday Parties
  • Cards / Pinochle Club
  • Stretching Classes
  • BBQs or Picnics
  • Activities On-site
  • Catholic Services
  • Wine Tasting
  • Dances
  • Bible Study Group
  • Happy Hour
  • Cooking Classes
  • Quilting or Sewing Club
  • Choir / Singing Club
  • Pet-focused Programs

Outdoor spaces

  • TV Lounge
  • Outdoor Common Areas
  • Indoor Common Areas
  • Meeting Room
  • Central Fireplace
  • Golf Course or Putting Green
  • Swimming Pool
  • Piano or Organ
  • Game Room
  • Raised Garden Beds
  • Movie or Theater Room
  • Arts and Crafts Center
  • Billiards Lounge
  • Fitness Center
  • Main Street Shops
  • Indoor Atrium
  • Butterfly garden / Hummingbird garden
  • Beauty Salon
  • Outside Patio
  • Barber Shop
  • Private Bath
  • Library
  • Computer or Media Center

Apartment & room features

  • Respite or Short Term Stays Offered
  • Handicap Accessible
  • Air Conditioned
  • Ground Floor Units
  • Kitchenette
  • Bath Tubs
  • Full kitchen
  • Wheelchair Accessible Showers
  • Private patio, deck, or balcony
  • Fireplaces
  • Garden View
  • Cable or Satellite TV
  • Wi-Fi/high-speed internet

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked August 12, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required