Parkside Assisted Living and Memory Cottage

Parkside Assisted Living

[Name removed] has been great from the very beginning. She has been very helpful. And everyone else there has also been so nice and inviting.

Parkside Experience

Experience has been very good. My brother has not been 'cooperative' though, (refuses to shave, shower,change his clothes, or interact with any other residents) but the staff has worked with me as best as they can. Staff has handled all this well. They understand that he could 'walk out' at any time and are doing their best to avoid this from happening Facility is fine. Location great. Pro activity is only area they could improve on. If you ask/remind... it gets done but I wish they weren't stretched as thin.

Review for Parkside Assisted Living and Memory Cottage

The staff was very friendly, very informative on what's happening. They paid a lot of attention to my mom because she didn't want to leave the room. So a nurses would talked her into coming out having a cup of coffee with her. My mom did not complain about the food. It's a nice and clean place. They have a lot of activities happening month. Great location to right by the hospital

I would give Parkside a try

I suppose I would give it a five due to what the staff has to deal with daily. Being a caregiver is a very difficult job, especially if your loved one has dementia or Alzheimer's. I know this because I alone took care of my mother 24/7 for over five years through the VA caregiver. The experience chewed me up and left me physically and mentally broken.

Review for Parkside Assisted Living and Memory Cottage

Our family had a deeply troubling experience at Parkside. The facility was consistently understaffed, call lights went unanswered for long periods, and basic care needs were not met despite repeated requests. Cleanliness, supplies, and communication were all serious issues, and the support promised during admission was not delivered. Although some staff were kind, the overall environment was unsafe and unreliable. I strongly urge others to look elsewhere and avoid making the same mistake we did.

Response from the community

Thank you for taking the time to share your feedback. We are truly sorry to hear that your family’s experience at Parkside Assisted Living & Memory Care did not meet expectations, and we take concerns regarding staffing, responsiveness, communication, and resident care very seriously. The safety, dignity, and well-being of our residents are our top priorities. Parkside maintains staffing levels in compliance with state regulations and continuously monitors call-light response times, care delivery, housekeeping, and overall resident support. While response times and service delivery may vary due to resident acuity levels or emergent situations, the circumstances described are not reflective of our standards or the level of care we strive to provide. We regret that you felt support discussed during the admissions process was not delivered. Our leadership team works diligently to ensure expectations are clearly communicated and that residents receive the appropriate level of care throughout their stay. Because resident privacy is extremely important to us, we are unable to address specific situations publicly; however, we would welcome the opportunity to review your concerns in greater detail. We encourage you to contact Andrea Baltes, our Executive Director directly so we may better understand your experience and address any unresolved issues. Andrea can be reached directly at 941.766.7444. We appreciate feedback from residents and families, as it helps us continually evaluate and improve our services. Thank you for bringing your concerns to our attention.

January 5, 2026

Review for Parkside Assisted Living and Memory Cottage

Parkside is a very clean place it's less than 10 years old, the staff at the front desk when you first walk in very friendly people very easy to talk to. They understand what you're going through, the staff that takes care of the patience are very nice to you, they tell you what they're doing for your mother or father, my mother didn't leave her room staff members had to bribe her to get out of her room with a cup of coffee. very nice people excellent place and affordable.

Response from the community

Thank you so much for sharing your experience and for recognizing our team's dedication to exceptional customer service! At Parkside Assisted Living and Memory Care, we take great pride in treating every family and resident with the same warmth, respect, and attentiveness we'd want for our own loved ones. Your kind words mean the world to our team and inspire us to continue delivering the compassionate, personalized memory support that defines the Parkside experience. We truly appreciate your trust and recommendation!

October 14, 2025