Pine Ridge Alzheimers Special Care Center

Our experience

The staff at Pine Ridge are kind and helpful always. Many of them are long time employees here. I feel that my Mom is getting the care she needs with personal care, encouraging her to participate in activities, and making her feel like part of the community. The double rooms are spacious and clean and far more homey than any of the other facilities I toured. The chef is excellent and provides a healthy variety of foods at mealtime. I am happy to have found this new home for my mother at Pine Ridge.

Response from the community

Thank you for this kind review of our community! Our team works hard to create a positive experience, and your feedback truly means a lot to our team. We appreciate your support!

June 12, 2026

Pine Ridge was far and above the best facility that I toured for my mom who has severe dementia. [Name Removed] the director was excellent and well versed in caring for dementia patients, the care team was attentive and kind and the environment was very homey and clean. We moved my mother in today and hope for a happy future with them.

Response from the community

Thank you Wendy, for your review. Providing a clean and comfortable place to live for our residents is one of our top priorities. We are happy to hear we are providing quality care to your loved one.

April 24, 2026

Making life easier

My father was not only a resident at Pine Ridge, but I am also an employee. I brought my father to Pine Ridge once it became very clear he was no longer safe at home. It was one of the toughest decisions we had to make my mom and I, but we made it knowing that Pine Ridge would take excellent care of him. The staff was wonderful with him as well as with family. They saw to all his needs. Took care of all his wants. The nursing staff were knowledgeable about memory care and dementia care. They have such compassion. I…

Response from the community

Hi Corine, Our team aims to provide the highest quality care for every resident, and we are so happy to see that they've delivered at Pine Ridge Alzheimer's Special Care Center. Thank you so much for taking the time to leave this feedback.

April 9, 2026

visit relatives often

Staff do a good job of caring for our family members. They are willing to deal with behavioral problems in a caring and supportive manner. Family expresses some dislike of meals. Staff turnover has challenged them.

Response from the community

Thanks for the great review Jay! We are so happy to hear our team at Pine Ridge Alzheimer's Special Care Center has provided such attentive care, and your review is greatly appreciated.

April 8, 2026

1st quarter

I have seen some improvement since I started going there routinely. However, I believe there is still more room. I turned in paperwork for be part of PacWest, somehow the papers were lost, it took almost 2 mnths for me to find out. I do know how difficult it can be taking care of folks, however, I found soiled, full, briefs on the floor by the bed. Though it can be difficult to interact with the residents, I feel the caregivers seem to spend a lot of time talking or on their phone as opposed to sitting with people…

Response from the community

Hello Alison, Thank you for your feedback. We are sorry to hear about your experience. Our team strives to provide a friendly and warm environment and your feedback helps us improve. If you are willing to discuss your concerns further, please reach out to us at ResidentExperience@frontiermgmt.com.

April 2, 2026

AMAZING!

[Name Removed} is absolutely incredible at her job. You can tell she has years upon years of experience. She is so knowledgeable and so extremely kind. She answered all of our questions whether in person or by phone. The staff at Pine Ridge are just spectacular and we couldn’t be more happy that our grandpa will be here taken care of and loved on by them! We are so grateful for their help. Thank you [Name Removed] and the staff at Pine Ridge for being so amazing and helpful and empathetic to a very tough situation!

Response from the community

Hi Kaleigh, thank you so much for taking the time to acknowledge our staff with this amazing review. Our team goes through extensive training to ensure everyone has the knowledge to provide all types of care, and your praise has been shared. Thanks!

April 2, 2026