Community profile

Pinnacle Assisted Living

10520 Waterville Ln, Knoxville, TN

Assisted LivingIndependent LivingMemory Care

3.58 reviewsvia A Place for Mom

About the community

About Pinnacle Assisted Living

Pinnacle Assisted Living is a senior living community in vibrant Knoxville, Tennessee. Located near Turkey Creek and the Smoky Mountains, we provide a sense of relief and tranquility in a beautiful, natural setting. Our all-inclusive assisted living services include medical assistance, personal assistance, and delicious, Southern-style cooking. With ground-floor living accommodations and spacious common areas oriented around accessibility and warmth, our community makes comfort and safety our top priorities. Residents create strong bonds with our seasoned staff, who bring kindness, understanding, and attentiveness to every interaction. To discover all that Pinnacle Assisted Living has to offer, contact one of A Place for Mom’s Senior Living Advisors today! Our Community Amenities and Services We’re proud to offer community amenities and services that minimize stress and focus on relaxation, entertainment, and overall well-being. While residents enjoy our common areas and staff coordinated activities, we take care of pesky household chores and maintenance. Residents can rest assured that they’ll return to a clean, freshly dusted home after a long day of hiking, shopping, or socializing with friends. Our community amenities include: Patio garden Walking paths Holiday parties Salon Dining room Activity room Outings Birthday parties Our services include: Transportation Housekeeping Grooming services Southern-style meals Living Arrangements and Amenities Pinnacle Assisted Living features 64 private and companion apartments. Our community was thoughtfully designed with apartments featuring accessible, private bathrooms. While we encourage residents to customize their new apartments with items from home, we also offer beautifully furnished units that offer a sense of elegance and luxury. Care Types Offered Pinnacle Assisted Living is an assisted care living facility (ACLF) , which in the state of Tennessee is a facility that provides assistance with non-medical activities of daily living, administration of typically self-administered medications, and medical services subject to the limitations of these rules to residents. An assisted living facility may provide care to residents with dementia or Alzheimer’s. Related Articles How Different Cultures Care for Seniors Senior Living Advisors Medicare & Medicaid Assisted Living vs. Independent Living Senior Apartments

Family and resident feedback

3.5 out of 5 from 8 reviews

Read all on A Place for Mom

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the named review source and are not independently verified by us.

★★★★

Positive

Review for The Pinnacle On Schaeffer

They are very good and caring to my mom. They handle things without calling me unnecessarily. But also they struggle keeping ample staff sometimes. (I know that's a problem everywhere) We picked them because it was one set price. No add on's. Location, ad it was a smaller community.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
4.0 / 5
Meals & Dining
4.0 / 5
VCNovember 20, 2024

★★★★★

Positive

Review for The Pinnacle On Schaeffer

I would recommend. We picked this community, because they were very friendly, knowledgeable, personnel, and It was good value.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
FrankJanuary 29, 2024

★★★★★

Positive

Excellent Care

This was an excellent place for my loved one. My loved one was not able to stay long due to having to go to back to the hospital. We had a limited experience but why he was there he liked the community. The staff were very caring and took care of all needs.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
DaveApril 13, 2022

★★★★★

Critical

Good location. Clean and well maintained. Still under consideration.

See category ratings
Cleanliness
3.0 / 5
Friendliness
3.0 / 5
Value for Cost
3.0 / 5
AnonymousFebruary 28, 2021

★★★★★

Positive

My review of The Pinnacle

We chose The Pinnacle on Schaeffer because it was a very new nice facility and it was all one level. It was very clean when we walked in and they have big, spacious rooms. Everyone that I talked to during our tour was very nice. Also the price was good compared to others that we looked at. It has a really nice feel and is back in a wooded area, so the surroundings are pretty. I would tell others that it is a better facility for people who are more independent.

See category ratings
Cleanliness
5.0 / 5
Friendliness
4.5 / 5
Value for Cost
5.0 / 5
Care Services
4.0 / 5
Activities
5.0 / 5
Staff
4.5 / 5
Meals & Dining
5.0 / 5
anonymousJanuary 27, 2021

★★★★★

Positive

A Nice Place

I have been very pleased with The Pinnacle. The food is good. The room sizes and layout of the community are great. They have two big outdoor courtyards for residents to use. The staff is very nice and I feel they have done a good job.

See category ratings
Cleanliness
4.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
4.0 / 5
BarbaraJuly 10, 2020

Verified overview

What we know from public sources

Care options
Assisted Living, Independent Living, Memory Care
Public price status
Published starting price available
Last source check
August 2, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Guest Meals
  • Professional Chef
  • Restaurant Style Dining
  • No Sugar
  • Anytime Dining
  • Meals Provided
  • Room Service
  • Gluten-free
  • Vegan
  • Private Dining Room
  • Vegetarian
  • Low / No Sodium

Health & wellness

  • Staffing & Ancillary Services
  • Medication Management
  • Non-Ambulatory Care
  • Memory Care
  • Incontinence Care
  • Diabetic Care

Services & convenience

  • Transportation at Cost
  • Resident Parking Available
  • Property Convenient to Public Transit
  • Complimentary Transportation
  • Uncovered Parking
  • Dogs Allowed
  • Weight Limit (lbs)
  • Cats Allowed
  • Beautician
  • Housekeeping
  • Laundry Service / Drycleaning
  • English

Activities & engagement

  • Happy Hour
  • Wine Tasting
  • Devotional Activities Offsite
  • Dances
  • Holiday Parties
  • Other Religious Services
  • Visiting Chaplain or Priest
  • Activities On-site
  • Intergenerational Programs
  • Activities Off-site
  • Art Classes
  • Live Dance or Theater Performances
  • Pet-focused Programs
  • Cooking Classes
  • Day Trips and Outings
  • Wii Bowling
  • Karaoke
  • Devotional Activities On-Site
  • Yoga / Chair Yoga
  • Trivia Games
  • Live Musical Performances
  • Brain fitness / Dakim
  • Gardening Club
  • Educational Speakers / Life Long Learning
  • Community Service Programs
  • Stretching Classes
  • Visiting Rabbi
  • BBQs or Picnics
  • Live Well Programs
  • Birthday Parties

Outdoor spaces

  • Outside Patio
  • Indoor Atrium
  • Outdoor Common Areas
  • TV Lounge
  • Beauty Salon
  • Indoor Common Areas
  • Piano or Organ
  • Raised Garden Beds
  • Arts and Crafts Center

Apartment & room features

  • Wi-Fi/high-speed internet
  • Air Conditioned
  • Wheelchair Accessible Showers
  • Ground Floor Units
  • Respite or Short Term Stays Offered
  • Kitchenette
  • Handicap Accessible

Published by A Place for Mom. Features can change; confirm those that matter before touring.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required

Published floor plans

Pinnacle Assisted Living | Find With Care