Pinnacle Groves

Lovely facility

Facility is lovely and the office has been amazing- my MIL fell, went to hospital and they have been very supportive

Was very satisfied. Staff friendly. Building excellent and liked the outside walking paths and looking forward to visiting independent living sometime in future.

Looking for a new home for my mom and the independent living checked all the right boxes! Staff was great, building was beautiful, and mom is ready to make it her new home!

This facility is really elegant. The food service sounds spectacular. The staff is really nice. I forgot to ask about assisted living costs. We are still crunching numbers to see what we can afford.

My husband [name removed] actually went - he said the staff were very nice. As they went into each area - if someone worked there, they came over and introduced themselves. The building smelled cleaned - we have visited some that unfortunately, smell of urine. The week's menu looked good. The theater room was very nice. The thing that impressed him the most, is on every floor - they have snacks that the residents can help themselves too. His mother is very seriously thinking of moving there.

Overall pleased, great facilities, improvements needed on food quality.

Low quality of food is the main issue. They do a great job on their marketing/sales presentation, but I don't think they follow through on everything they describe. No coordination of activities in the TV room game such as big ball games or movies. The snack bar is poorly stocked and I have sense that there are probably not as many social activities as they initially described, but all-in-all it is a nice facility and they have treated our parents well.