Pinnacle Groves

Lovely facility

Facility is lovely and the office has been amazing- my MIL fell, went to hospital and they have been very supportive

Response from the community

Thank you so much for taking the time to leave us this wonderful review! We're always here for both your MIL and for you all. We appreciate you!

July 23, 2026

Was very satisfied. Staff friendly. Building excellent and liked the outside walking paths and looking forward to visiting independent living sometime in future.

Response from the community

Glenda, thank you so much for your kind words! We would love to have you with us again - please don't hesitate to reach out with any questions you may have in the meantime!

July 9, 2026

Looking for a new home for my mom and the independent living checked all the right boxes! Staff was great, building was beautiful, and mom is ready to make it her new home!

Response from the community

Thank you for sharing your experience with us! We’re so glad to hear that the Independent Living community checked all the right boxes and that both the team and the environment made such a positive impression. It’s wonderful to know your mom is feeling excited about making this her new home — that’s exactly what we hope for every family. We truly appreciate your trust and look forward to welcoming her into the community!

May 23, 2026

This facility is really elegant. The food service sounds spectacular. The staff is really nice. I forgot to ask about assisted living costs. We are still crunching numbers to see what we can afford.

Response from the community

Thank you for sharing your experience with us! We’re so glad to hear the community made such a strong impression — from the elegant environment and welcoming team to the dining program that stood out to you. We completely understand that cost is an important part of the decision-making process, and we would be happy to walk through assisted living pricing and options with you to help as you continue planning. Please don’t hesitate to reach out — we truly appreciate you taking the time to visit and share your feedback!

May 23, 2026

My husband [name removed] actually went - he said the staff were very nice. As they went into each area - if someone worked there, they came over and introduced themselves. The building smelled cleaned - we have visited some that unfortunately, smell of urine. The week's menu looked good. The theater room was very nice. The thing that impressed him the most, is on every floor - they have snacks that the residents can help themselves too. His mother is very seriously thinking of moving there.

Response from the community

Thank you for sharing your husband’s experience with us — we’re so glad he had such a positive visit and had the opportunity to meet so many members of the team. Creating personal connection and a welcoming environment right from the start is something we value deeply. We truly appreciate you considering us for your mother-in-law and are here to support your family as you continue exploring next steps. Please don’t hesitate to reach out with any questions — we’re here to help.

May 5, 2026

Overall pleased, great facilities, improvements needed on food quality.

Low quality of food is the main issue. They do a great job on their marketing/sales presentation, but I don't think they follow through on everything they describe. No coordination of activities in the TV room game such as big ball games or movies. The snack bar is poorly stocked and I have sense that there are probably not as many social activities as they initially described, but all-in-all it is a nice facility and they have treated our parents well.

Response from the community

Thank you for taking the time to share your honest and thoughtful feedback. We appreciate you recognizing the care our team provides to your parents and that, overall, you’ve found the community to be a nice place — that trust means a great deal to us. We also want to acknowledge your concerns regarding the dining experience, events, and follow-through. Consistency in food quality, engaging social opportunities, and well-stocked common areas are important parts of daily life, and we take your concerns seriously. If you would like to share additional details, we encourage you to contact the Executive Assistant to the CEO at 1-800-983-8876 ext. 8960 so your concerns can be reviewed more thoroughly. Thank you again for sharing your perspective. We value your feedback and remain committed to creating a positive senior living experience.

March 15, 2026