Community profile

Promise Pointe at Tampa Oaks

12110 Morris Bridge Rd, Temple Terrace, FL

Assisted LivingMemory CareIndependent Living

3.843 reviewsRead reviews

About the community

About Promise Pointe at Tampa Oaks

Promise Pointe at Tampa Oaks is a fusion of cutting-edge expertise in assisted living and memory care, high-end hospitality and a sincere commitment to enriching the lives of the individuals that we serve. We are located in a prime location - convenient for visitation purposes, close to many healthcare organizations, shopping centers and restaurants. Promise Pointe at Tampa Oaks offers genuine care and spacious, yet…

Published floor plans

Studio

Assisted Living · 0 bedroom

Published starting price

$4,195/month

Care fees not included

Checked August 15, 2026
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1 Bedroom

Assisted Living · 1 bedroom

Published starting price

$5,295/month

Care fees not included

Checked August 15, 2026
Schedule a visit →

2 Bedrooms

Assisted Living · 2 bedroom

Published starting price

$6,195/month

Care fees not included

Checked August 15, 2026
Schedule a visit →

Studio

Memory Care · 0 bedroom

Published starting price

$6,295/month

Care fees not included

Checked August 15, 2026
Schedule a visit →

Semi-Private

Memory Care

Published starting price

$5,295/month

Care fees not included

Checked August 15, 2026
Schedule a visit →

Tracked published prices

Price history by floor plan

Compare floor plans over time. The lowest current option with tracked history is selected first.

Studio$4,195 observed · tracking future changes
$4,195Aug 15, 2026

One source-published starting price observed so far. No price change has been observed yet.

Family and resident feedback

3.8 out of 5 from 43 reviews

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Critical

Lack of staff

In my opinion they are not staffed well in the memory care area. I can't speak for the assisted living side. I would say they need to revisit their model . The residents do not get one on one care. They don't seem to have time to do the essentials. Management doesn't spend much time in the area to see the problems. Some of the aids here are so nice and try so hard but I don't feel like they get the support. The activities are great. They try to keep the resident busy and moving.

See category ratings
Cleanliness
4.0 / 5
Friendliness
3.0 / 5
Value for Cost
3.0 / 5
Care Services
3.0 / 5
Activities
5.0 / 5
Staff
2.0 / 5
Meals & Dining
4.0 / 5
AnonymousMarch 11, 2026

★★★★★

Positive

The staff there have so much compassion and it really shows in the way they care for each and every resident.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Staff
5.0 / 5
Destiny WMarch 10, 2026

★★★★

Positive

Caring staff, well maintained community.

Beautiful place, clean, lots of activities , just a bit short staffed.

AnonymousJuly 9, 2025

★★★★★

Critical

Review for Promise Pointe at Tampa Oaks

A lot of staff sitting on their phones, don’t watch the patients. Left my loved one 2 days with fecal matter in his pants and shoes. All his belongings disappeared and they allowed men and women to sleep in each other's rooms. The facility is nice to look at and is clean, the food is good but the care is terrible.

See category ratings
Cleanliness
2.0 / 5
Friendliness
2.0 / 5
Value for Cost
2.0 / 5
Care Services
2.0 / 5
Activities
2.0 / 5
Staff
2.0 / 5
Meals & Dining
2.0 / 5
AnonymousFebruary 14, 2025

★★★★★

Positive

Warm and welcoming

Everyone is so welcoming when you first walk in the door. I'm familiar with several staff members and they always greet me with a smile. I'm just so happy my mom is in a loving environment. As long as she's happy, I'm happy.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
Tina CDecember 17, 2024

★★★★★

Positive

Tremendous Welcome to a Beautiful Community

Recently, I visited Promise Pointe in Temple Terrace. First, it was a great and convenient location since you can get there off of Fletcher or Fowler as they connect to Morris Bridge. This is a huge plus for visiting residents coming north or south on I-75. The community is spacious and beautifully decorated. The daytime concierge is so friendly and welcoming that she makes you feel immediately at home. The high ceilings and large windows make everything well-lit, as you ease into the living area and bistro. There

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
Tracy UDecember 17, 2024

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care, Independent Living
Public price status
Published starting price available
Last source check
August 17, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Restaurant Style Dining
  • Special Dining Programs
  • Professional Chef
  • International Cuisine
  • Gluten-free
  • Café or Bistro
  • Low / No Sodium
  • Guest Meals
  • Room Service
  • Meals Provided
  • Anytime Dining
  • Vegetarian
  • No Sugar

Health & wellness

  • Staffing & Ancillary Services
  • Memory Care
  • Medication Management
  • High Acuity Care
  • Non-Ambulatory Care
  • Incontinence Care
  • Diabetic Care

Services & convenience

  • Resident Parking Available
  • Complimentary Transportation
  • Uncovered Parking
  • Property Convenient to Public Transit
  • Weight Limit (lbs)
  • Pet Care Available
  • Cats Allowed
  • Dogs Allowed
  • Grocery Shopping and Errands
  • Housekeeping
  • Beautician
  • Laundry Service / Drycleaning
  • Spanish
  • English

Activities & engagement

  • Community Service Organizations
  • Stretching Classes
  • Karaoke
  • Sensory-based Programs
  • Forever Fit
  • Dances
  • Cooking Classes
  • Yoga / Chair Yoga
  • Tai Chi
  • Day Trips and Outings
  • Reminiscence Programs
  • Pet-focused Programs
  • Catholic Services
  • Art Classes
  • Gardening Club
  • Brain fitness / Dakim
  • Montessori Programs
  • Current Events Club
  • Live Musical Performances
  • Live Dance or Theater Performances
  • Devotional Activities Offsite
  • Visiting Chaplain or Priest
  • Devotional Activities On-Site
  • Walking Club
  • Activities On-site
  • Community Service Programs
  • Activities Off-site
  • Bible Study Group
  • Live Well Programs
  • Happy Hour
  • Wii Bowling
  • Holiday Parties
  • Wine Tasting
  • Cards / Pinochle Club
  • Quilting or Sewing Club
  • Birthday Parties
  • Educational Speakers / Life Long Learning
  • BBQs or Picnics
  • Christian Services
  • Intergenerational Programs
  • Book Club
  • Trivia Games

Outdoor spaces

  • Outdoor Common Areas
  • Private Bath
  • Meeting Room
  • TV Lounge
  • Barber Shop
  • Library
  • Indoor Common Areas
  • Beauty Salon
  • Outside Patio
  • Central Fireplace
  • Computer or Media Center
  • Fitness Center
  • Arts and Crafts Center
  • Piano or Organ
  • Raised Garden Beds

Apartment & room features

  • Respite or Short Term Stays Offered
  • Cable or Satellite TV
  • Air Conditioned
  • Garden View
  • Wi-Fi/high-speed internet
  • Wheelchair Accessible Showers
  • Kitchenette
  • Ground Floor Units
  • Handicap Accessible

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked August 17, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required
Promise Pointe at Tampa Oaks – Temple Terrace, FL | Find With Care