Community profile

Richfield Living

3737 West Main Street, Salem, VA

Assisted LivingMemory CareIndependent Living

0.512 reviewsRead reviews

About the community

About Richfield Living

Richfield Living in Salem, VA is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Family and resident feedback

0.5 out of 5 from 12 reviews

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★

Critical

Stay Away

Visited a friend here. Very depressing and suboptimal. The facility bills itself as dog friendly, but recently outlawed dogs in the common areas. They also stopped residents from eating, drinking, or playing most games in the common areas. Clearly, no concern for residents or their wellbeing. Between this facility and a homeless shelter, I’d take the shelter.

See category ratings
Cleanliness
1.0 / 5
Friendliness
1.0 / 5
Care Services
1.0 / 5
Activities
1.0 / 5
Staff
1.0 / 5
Meals & Dining
1.0 / 5
ChrisOctober 31, 2025

★★★★

Critical

Go elsewhere

My mother was denied the right to receive phone calls because the poa asked for a passcode to be used to screen her calls. The poa did not have her best interest in mind. The "man in charge" failed to take care of this properly and promptly after multiple attempts. This continued to be an issue for 4 months. A family should never have to endure this kind of pain and frustration from what's supposed to be a home that trust is instilled upon. Shame on you Richfield! My mother passed away and many phone calls missed t

See category ratings
Friendliness
1.0 / 5
Care Services
1.0 / 5
Activities
2.0 / 5
Staff
1.0 / 5
Meals & Dining
3.0 / 5
KimberlyFebruary 3, 2021

★★★★★

Positive

Beautiful and peaceful community

Some activities they had were day trips, they would go out for breakfast or lunch. There is a calendar that has daily activities on it. You can order food at this community, but you can also make your own food. They have two different sizes for the one bedroom, they also have two bedroom apartments, cottages and studios This community is very beautiful, there is a garden, three lakes, walking trails and swings.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
AnonymousAugust 28, 2020

★★★★

Positive

This property just my be the match for my parents. Because residents only pay for the amenities they want, this property is more affordable for the long term. I was able to tour this property on Friday, April 27, 2018. The tour guide was wonderful and has been employed by this company for 20 some odd years. Many of the employees have been employed there for a long time. I hope to take my parents to see this property.

See category ratings
Cleanliness
4.0 / 5
Friendliness
4.0 / 5
Value for Cost
4.0 / 5
AnonymousApril 30, 2018

★★★★★

Critical

We had a decent tour of this community.

See category ratings
Cleanliness
3.0 / 5
Friendliness
3.0 / 5
Value for Cost
3.0 / 5
AnonymousJune 8, 2017

★★★★★

Positive

My mother's care

The care is outstanding for my mom and she is happy here. She just moved into the community. She is happy with the variety of the meals. We like the care from the staff who are very nice and helpful to her needs. We would recommend this community to other families. The is an outstanding value for great care.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
AnonymousJanuary 18, 2017

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care, Independent Living
Operator
Not yet resolved
Public price status
Not publicly found
Last source check
August 20, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Vegetarian
  • Meals Provided

Health & wellness

  • Medication Management
  • Incontinence Care
  • Staffing & Ancillary Services
  • Memory Care
  • Diabetic Care
  • Non-Ambulatory Care

Services & convenience

  • Transportation at Cost
  • Resident Parking Available
  • Complimentary Transportation
  • Beautician
  • English

Activities & engagement

  • Activities On-site
  • Devotional Activities Offsite
  • Devotional Activities On-Site
  • Activities Off-site

Outdoor spaces

  • Outdoor Common Areas
  • Indoor Common Areas
  • Swimming Pool

Apartment & room features

  • Respite or Short Term Stays Offered

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked August 20, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required