Sage Oak - Preston Hollow

Overall Pleased

I would recommend Sage Oaks but only if family can visit often and pay for a caregiver to give one on one attention several times a week. I'd also recommend installing cameras In the room and checking daily. I would usually wake up around 1 am every night from stress and would check them and call if necessary.

Highly recommend

Staff is very caring and responsive. Activities are tough because the resident may not want to engage. When I've been present, I haven't seen a lot of effort to engage the residents in activities.

Review for Sage Oak - Preston Hollow

When the time came to put my loved one, in a home I definitely felt Sage Oak was the best option. I was in frequent contact with management, during the six months that my loved one was there, and they were very receptive to my questions and concerns. The on-site staff work very hard to take care of the residents' needs and definitely care about their well being. I did take comfort in having a camera in my loved ones room so that I could keep an eye on them and advocate for them when needed. When living in one's own…

The layout of the bathroom was the downfall for us here.

Remain closely involved in elder care

The intent was great, but staffing was challenging. There were 2 staff members that ruined the experience, otherwise it would have been all 5's. If your loved one is capable of assisting in their own care or if they can advocate for themselves, it should be fine. But I would make sure to put video camera in the rooms to be able to look out for your loved ones, and I would do that at any facility.

Small with personal care for residents

Our friend was a resident of Sage Oak on Forrest Lane, Dallas for almost 4 years. This home was either built or retrofitted specifically with the needs of the elderly and handicapped in mind. The seven guest rooms and ensuite bathrooms are quite large and each guest room is painted and sanitized between residents. The beauty of this facility is that it is small and each resident receives individual attention. The rooms are supplied with a large television and residents provide their own furnishings which brings a …