Sanctuary Grande

Friendly staff

I went to visit with my Aunt and everyone was very friendly. From Maryann at the front desk, Merri and Sherry on activities always giving invites to activities the nurses and the RCs are fantastic too. The business office manager, Jenn, always says hello and checks in too! Amber is always pleasant and says hello with a smile and their new executive director, Felicia, really looks out for the residents!

Response from the community

Hi Dawn, We love hearing about your visits with your aunt, and it’s wonderful to know that our staff has made such a positive, welcoming impression on you! Our goal is to provide a friendly, supportive environment for our residents and their families, so hearing that every one of our staff has made you feel welcomed is beautiful!

June 19, 2026

The new ED is just wonderful. I love her. She's going to do great things with this company.

Response from the community

Hello Arlene, This is so wonderful to read—thank you! We’re absolutely thrilled to hear such excitement and positivity. It means a lot to know you’re feeling great energy and optimism about the direction of the community. We’re so glad you’re enjoying the leadership and feeling confident about what’s ahead. That kind of enthusiasm and support from residents is truly special, and it’s what makes the community so strong. Thank you for taking the time to share this—we’re really happy you’re here with us!

June 3, 2026

Great

Response from the community

Hello Dottie, Short review, big compliment! We’re thrilled you’re having such a great experience in our community. Thank you for the enthusiastic support — our team loves knowing their hard work is making a difference each day!

May 29, 2026

Very positive experience

I recently moved my mother to this facility. We are very happy so far. The move-in process was smooth and straightforward. The staff is kind and helpful. She enjoys the food and the variety of activities that are offered.

Response from the community

Hello Tara, A smooth move-in makes such a difference. Glad that part went well. It’s great to hear your mom is settling in, enjoying the food, and finding things she likes to do. Sounds like a strong start, and we appreciate you sharing!

May 5, 2026

Review for Sanctuary Grande

Staff is friendly as far as I know. She complained about a couple people moving her around (she can't move herself from her wheelchair to bed) and she said they didn't care if they were rough. Also, stated that she is left in her chair for a couple of hours when she asked to be put to bed. That's the bad that she told me everything else very nice. They make a good effort to get her to activities. I've had the food, no complaints. Room size just fine.

Response from the community

Hello, Thank you for taking the time to share your thoughts. We're glad to hear that your loved one enjoys the activities and that the food has met your expectations! We truly appreciate your feedback regarding the support provided during transitions and would like to learn more. Since your review is anonymous, we cannot reach out. Please call our community and ask to speak with our Executive Director. Thank you.

January 21, 2026

Care is unbelieve, you have great staff here. Food is great, but want kielbasa. I love that!

Response from the community

Hello Stanley, We’re so glad to hear you appreciate the care from our community! It’s wonderful to know you’re enjoying the food as well. We’ll definitely take your suggestion for kielbasa into consideration as we strive to honor the preferences of our residents. Please feel free to connect with our Executive Chef during our monthly Resident Forums to share your feedback. Thank you again for your input!

December 26, 2025