Community profile

Shaker Gardens

3550 Northfield Rd, Shaker Heights, OH

Assisted LivingIndependent Living

0.59 reviewsRead reviews

About the community

About Shaker Gardens

Shaker Gardens in Shaker Heights, OH is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Family and resident feedback

0.5 out of 5 from 9 reviews

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★

Critical

The staff are uncaring and facility is unclean and outdated

My brother was there for years. Although the place was old and dreary looking his room was not terrible. The staff was unresponsive to his basic needs like showers and medical appointments. My biggest concern was the nursing staff who couldn’t keep up with his records or meds. The director of Assisted Living, [name removed], was more concerned with pleasing her “I’ll work when I feel like it staff” than with the residents. If you can’t go check on your love one don’t send them there.

See category ratings
Cleanliness
1.0 / 5
Friendliness
2.0 / 5
Value for Cost
2.0 / 5
Care Services
1.0 / 5
Activities
2.0 / 5
Staff
1.0 / 5
Meals & Dining
1.0 / 5
Deborah MDecember 4, 2025

★★★★

Critical

Horrible

There the worst my daughter now 28 sit there no activities no therapy no nothing I can't even take her for overnights due to a 30 day whatever 365 days in a year I get 30 days she's still young full a life and a full recovery but not if I keep her there or anywhere it's a shame that people take a job a really don't care for the people I can go on with this horrible experience but tears are starting to drop out my eyes not only for mines but for the rest of the people that don't have anyone to speak for them no one

See category ratings
Cleanliness
1.0 / 5
Friendliness
1.0 / 5
Value for Cost
1.0 / 5
Care Services
1.0 / 5
Activities
1.0 / 5
Staff
1.0 / 5
Meals & Dining
1.0 / 5
Tracie KuhnAugust 21, 2023

★★★★

Critical

My mom died here

From the start we wanted to move her just from the smell alone, With us but she was mentally ill and long story short she refused. By no means was my mother's death a complete shock she was inconsistent with her dialysis amongst other things. But when a resident complains of breathing trouble. In no way should you leave the resident and just place her beside a fan. Once they finally found my mother dead. Staff and maybe residents paraded around her room looking for valuables moving her furniture around and stealing

See category ratings
Cleanliness
1.0 / 5
Friendliness
3.0 / 5
Value for Cost
1.0 / 5
Care Services
1.0 / 5
Activities
1.0 / 5
Staff
3.0 / 5
Meals & Dining
4.0 / 5
Carletta LMarch 21, 2023

★★★★

Critical

The staff is the worst people I ever saw The patients walk/roll Around like zombies. Please don't come all about the money not the peopleor care no one gets dressed it's about getting there hair and Nails done Patients come in but they don't come out. The nurses have attitudes. If you ask us something You will be waiting for a long time The doctor comes once a week. The food Unrecognizable. Good luck with that. People are hanging aroundownstairs like it was the corner block A lot of people walking around on staff a

See category ratings
Cleanliness
1.0 / 5
Friendliness
1.0 / 5
Value for Cost
1.0 / 5
Staff
1.0 / 5
Larry RUDOLPHMarch 7, 2023

★★★★

Critical

Patient go in but they don't come out

Two words ABSOLUTELY HORRIBLE .when I went for the tour the head nurse pass me off to someone else, that was a sign, I should have left right then. Upper management will never call you back, or accept, the new social worker. Short-staffed, most of the caregivers don't care about the patients. A ghost town on weekends or holidays. Food is bad, will not assist at meal time, the furniture looks like something you would put out on the curb. This place should not be in business. They're just taking the elderly people's

See category ratings
Cleanliness
1.0 / 5
Friendliness
1.0 / 5
Value for Cost
1.0 / 5
Care Services
1.0 / 5
Activities
1.0 / 5
Staff
1.0 / 5
Meals & Dining
1.0 / 5
Karen SFebruary 6, 2023

★★★★

Critical

This not an optimal place for you or a loved one.

Take it from a prior resident this place is not a good place for you or your loved one. The food is horrendous, and often didn't include the basics of good nutrition. The staff at best was lackadaisical at best, and at the worst rude or nonexistent. There is only one very small elevator to transport three floors of assisted living residents to the dining hall. While I was there the elevator broke down and we were offered a second elevator in another area that we were allowed to use only at mealtimes;. The diet, ca

See category ratings
Cleanliness
2.0 / 5
Friendliness
2.0 / 5
Value for Cost
1.0 / 5
Care Services
1.0 / 5
Activities
1.0 / 5
Staff
1.0 / 5
Meals & Dining
1.0 / 5
KimJanuary 6, 2023

Verified overview

What we know from public sources

Care options
Assisted Living, Independent Living
Operator
Not yet resolved
Public price status
Not publicly found
Last source check
August 19, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Low / No Sodium
  • Vegan
  • No Sugar
  • Room Service
  • Meals Provided
  • Gluten-free
  • Private Dining Room

Health & wellness

  • Staffing & Ancillary Services
  • Non-Ambulatory Care
  • Diabetic Care
  • Memory Care
  • Incontinence Care

Services & convenience

  • Property Convenient to Public Transit
  • Resident Parking Available
  • Transportation at Cost
  • Beautician

Activities & engagement

  • Activities Off-site
  • Devotional Activities Offsite
  • Activities On-site

Outdoor spaces

  • Indoor Common Areas

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked August 19, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required