Community profile
101 W 87th Ave, Merrillville, IN
★ 4.07 reviewsRead reviews
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Family and resident feedback
Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
PositiveI had the pleasure of visiting a friend a couple times last week at the Merrillville location. I was very impressed with how the staff cared/ loved on her along with how clean the facility was. I appreciate all that you guys do for her. Keep up the good work.
★★★★★
CriticalI wasn't informed or didn't know about properly vetting such facilities. It was poorly operated fiscally and professionally. I had a number of problems with the business office, problems with lost belongings. They ran an adult nursery care - no activities designed to engage those with memory care, or regular entertainment for them. This place was disgraceful and I couldn't recommend them for animal care.
★★★★★
CriticalMy loved one is a "long term" resident at Spring Mill in the assisted living. It was a great place at first, but earlier this year, there was a change in ownership. The quality of the staff has been getting worse and worse with the ownership change. The administration doesn't respond much to phone calls and emails. When my loved one first got here, and for a time later, I had no complaints. Now it's one thing after the other. Do yourself a favor, look elsewhere, because once an elderly person gets used to a place, …
★★★★★
CriticalMy loved one has been at Spring Mill for an extended period of time now. It used to be a really good place. Not now, it's under new ownership. The quality of the staff keeps getting worse. The administration has been non responsive to any issues I have had. No return on phone calls, or emails. The doctor takes forever to respond. During a recent room change, I showed up and found my Grandfather in the hall, confused and afraid. In his new room I found boxes of stored things that weren't his. The boxes were also in …
★★★★★
CriticalMy Grandparent is a long term resident. I really liked the facility at first. Spring Mill has recently changed ownership. I have noticed a decrease in the quality of the newer employees. I recognized one of the "new hires" and am familiar with her background and criminal record. Can't believe they hired her. I would really like to move my loved one, but this is a big deal for an elderly person. Meal times have recently become sporadic. Not good for older people that are used to a schedule.
★★★★★
PositiveSpring Mill Health Campus has, overall, been a positive experience. My first impression of the campus itself was very nice. They have a beautiful garden that I think some of the long-term residents help to tend. I especially like that the staff is generally very helpful and attentive. They would often call us to give updates, and to ask us for our feedback about decisions. My loved one needs his food cut up into small bites to eat, and this fact was known. One thing I didn’t like is that, in the mornings, his break…
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Official oversight
Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”
Coverage last checked August 6, 2026.
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Published price comparison
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