★★★★★
CriticalStrongly caution against this facility
I would strongly caution families considering The Citadel at St. Anne Place for a vulnerable loved one. A close family member of mine was a resident there during the 2025 management/ownership transition period. In my family’s experience, the quality of care declined noticeably after that transition. What concerned us most was not one isolated incident, but a pattern: delayed basic care, poor responsiveness, inadequate communication, and what appeared to be a lack of urgency during a period of obvious decline. Dur…
