StoryPoint Knoxville West

Dad's care

The staff have always been kind and helpful. We're getting started with therapy and the in house doctor, which we are optimistic about. The care team has encouraged my dad to get involved in the group activities and outside of his room

My Favorite Place to Visit

The community is fantastic. [Name Removed] always welcomes me with a smile. She is at the core of what makes this place feel like family and home. The staff is happy and is always very attentive to the residents. The community is beautiful.

Response from the community

Hello Grant, The community is fantastic. From the warm welcomes to the attentive care, it’s clear how much the team contributes to making this place feel like family and home. We’re so glad the friendliness of the staff and the beauty of the community have stood out to you. Thanks for sharing such kind words!

May 13, 2026

Weekly Visit

The staff is outstanding. They are always friendly and helpful. The facility always looks beautiful inside and outside. I love the music I hear playing every time I visit. I will defiantly consider living here when the time come.

Response from the community

Hello Kathy, What a compliment, thank you! We’re so glad the friendliness of the team, the atmosphere, and even the music have made such a lasting impression. It’s wonderful to hear you’d consider making this your home in the future!

May 13, 2026

Best Place for our Mom

I cannot praise StoryPoint enough. We love the staff and mom loves them.

Response from the community

Hello, Now this is the kind of review that makes our whole team light up! We’re so happy to hear how much you—and especially your mom—enjoy the staff and the care they provide. Building those meaningful connections is what it’s all about for us. Thank you for sharing such kind and heartfelt words—we truly appreciate you and your family being part of our community!

June 2, 2026

RN

This place provides wonderful care. They have lots of different activities for the patients including live music.

Response from the community

Hello Laura, What a wonderful review! We’re so happy to hear you’ve had such a positive experience in our community. From engaging activities to special moments like live music, we love creating opportunities for residents to connect, have fun, and enjoy each day. Thank you for recognizing the care and dedication of our team — your kind words truly brighten our day!

June 2, 2026

StoryPoint Knoxville West

Every patient appears well cared for all common areas are neat and clean.

Response from the community

Hello Rebekah, Thank you for sharing your experience. We’re glad to hear our residents appear well cared for and that the cleanliness of our community stood out during your visit. Creating a warm, welcoming, and well-maintained environment is important to us, and we appreciate you taking the time to recognize our team’s efforts.

May 28, 2026