Community profile

StoryPoint Shaker Heights

17000 Van Aken Blvd, Shaker Heights, OH

Assisted LivingMemory CareIndependent Living

3.919 reviewsRead reviews

About the community

About StoryPoint Shaker Heights

Welcome to StoryPoint Shaker Heights! This isn’t just a place to reside — it’s a place where our community members truly shine, and we are glad to share this experience with them. Our senior living options include assisted living and memory care. Throughout each service level, we strive to make every moment of every day something special. We know it’s the small details in life that make a difference. Every resident…

Published floor plans

1 Bedroom

Assisted Living · 1 bedroom

Published starting price

$5,095/month

Care fees not included

Checked August 19, 2026
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2 Bedrooms

Assisted Living · 2 bedroom

Published starting price

$7,795/month

Care fees not included

Checked August 19, 2026
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Studio

Memory Care · 0 bedroom

Published starting price

$7,195/month

Care fees not included

Checked August 19, 2026
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Semi-Private

Memory Care

Published starting price

$5,945/month

Care fees not included

Checked August 19, 2026
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Tracked published prices

Price history by floor plan

Compare floor plans over time. The lowest current option with tracked history is selected first.

1 Bedroom$5,095 observed · tracking future changes
$5,095Aug 19, 2026

One source-published starting price observed so far. No price change has been observed yet.

Family and resident feedback

3.9 out of 5 from 19 reviews

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Critical

Room for improvement

The place is physically beautiful, but they cannot keep staff. The memory care unit is under-staffed. Some of the "caregivers" need to be in another line of work. They do not give equal attention to every resident.

AnonymousJuly 23, 2026

★★★★★

Critical

Somewhat Disappointing

The artwork and modern design of the building stand out. I'm on the fence as to whether I would recommend this place to others. They seem to be short staffed.

AnonymousApril 22, 2026

★★★★

Critical

dont do it!

I have no idea where to even start with this place... TO start off dining is terrible they do not get there food for an hour PLUS.. Room orders dont get delivered on time they do not receive breakfast until 11-12 This is the start of lunch time. Half of the amenities that are offered and services that were offered to us never happened or existed. Activities are terrible... No residents care to show up. Ive seen a resident lead an excersize because no one showed up to host it like they were supposed to. Theres alot

See category ratings
Cleanliness
2.0 / 5
Friendliness
3.0 / 5
Value for Cost
1.0 / 5
Care Services
1.0 / 5
Activities
1.0 / 5
Staff
2.0 / 5
Meals & Dining
1.0 / 5
AnonymousMarch 31, 2026

★★★★★

Positive

StoryPoint Shaker Heights

My mother only lived at Story Point Shaker Heights two weeks before she died. But it was an important time for her, for us, for visitors. Most of that time she was fully interactive although she didn't get out of bed much. She entered on a hospice basis, having been transported from in-patient hospice at [Name Removed]. I probably ate more of the food than she did and found very good. She wasn't as enthusiastic but she couldn't taste much. I visited multiple times daily and her care appeared to be careful and sympa

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
AnonymousMarch 3, 2026

★★★★★

Critical

Review for StoryPoint Shaker Heights

The recruitment officer was very impressive. The physical space is beautiful. Some of the aides are good. Others should be in a different line of work.

AnonymousFebruary 10, 2026

★★★★

Positive

Review for StoryPoint Shaker Heights

The facility is very modern and well kept. The apartment size is OK and again very clean and well kept. From the meals. I ate there and my conversations with my sister, the food and dining experience is excellent and activities appear to be very good. Only a couple of fairly minor issues. She didn't receive an orientation immediately upon moving in, which would've been extremely helpful. And she's had problems with a flooding shower which they are addressing Overall we are very satisfied.

Mel MNovember 20, 2025

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care, Independent Living
Public price status
Published starting price available
Last source check
August 19, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Bar or Pub
  • Café or Bistro
  • Private Dining Room
  • Professional Chef
  • International Cuisine
  • Gluten-free
  • Guest Meals
  • Low / No Sodium
  • Meals Provided
  • Room Service
  • Vegetarian
  • Anytime Dining
  • Restaurant Style Dining
  • No Sugar
  • Pureed Meals
  • Special Dining Programs

Health & wellness

  • Memory Care
  • Staffing & Ancillary Services
  • High Acuity Care
  • Medication Management
  • Incontinence Care
  • Diabetic Care
  • Non-Ambulatory Care

Services & convenience

  • Property Convenient to Public Transit
  • Resident Parking Available
  • Complimentary Transportation
  • Uncovered Parking
  • Transportation at Cost
  • Pet Care Available
  • Dogs Allowed
  • Cats Allowed
  • Beautician
  • Laundry Service / Drycleaning
  • Grocery Shopping and Errands
  • Housekeeping

Activities & engagement

  • Dances
  • Jewish Services
  • Live Dance or Theater Performances
  • Live Musical Performances
  • Brain fitness / Dakim
  • Gardening Club
  • Current Events Club
  • Art Classes
  • Catholic Services
  • Montessori Programs
  • Pet-focused Programs
  • Reminiscence Programs
  • Cooking Club
  • Bible Study Group
  • Activities Off-site
  • Men's Club
  • Light Therapy Programs
  • Activities On-site
  • Community Service Programs
  • Devotional Activities On-Site
  • Visiting Chaplain or Priest
  • Devotional Activities Offsite
  • Walking Club
  • Cards / Pinochle Club
  • Wine Tasting
  • Holiday Parties
  • Choir / Singing Club
  • Wii Bowling
  • Happy Hour
  • Live Well Programs
  • Other Religious Services
  • Educational Speakers / Life Long Learning
  • BBQs or Picnics
  • Birthday Parties
  • Quilting or Sewing Club
  • Protestant Services
  • Qi Gong
  • Intergenerational Programs
  • Christian Services
  • Visiting Rabbi
  • Community Service Organizations
  • Trivia Games
  • Book Club
  • Forever Fit
  • Sensory-based Programs
  • Bridge Club
  • Karaoke
  • Stretching Classes
  • Tai Chi
  • Day Trips and Outings
  • Yoga / Chair Yoga
  • Resident Band or Musicians
  • Cooking Classes

Outdoor spaces

  • Beauty Salon
  • Outside Patio
  • Indoor Atrium
  • Central Fireplace
  • Computer or Media Center
  • Meeting Room
  • Private Bath
  • Outdoor Common Areas
  • Library
  • Barber Shop
  • TV Lounge
  • Indoor Common Areas
  • Billiards Lounge
  • Raised Garden Beds
  • Golf Course or Putting Green
  • Fitness Center
  • Ballroom
  • Arts and Crafts Center
  • Game Room
  • Piano or Organ
  • Movie or Theater Room

Apartment & room features

  • Ground Floor Units
  • Kitchenette
  • Handicap Accessible
  • Private patio, deck, or balcony
  • Full kitchen
  • Respite or Short Term Stays Offered
  • Cable or Satellite TV
  • Fireplaces
  • Wi-Fi/high-speed internet
  • Garden View
  • Air Conditioned
  • Wheelchair Accessible Showers

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked August 19, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required