Community profile

Sunrise of Franklin Lakes

728 Franklin Ave, Franklin Lakes, NJ

Assisted LivingMemory CareIndependent Living

3.921 reviewsRead reviews

About the community

About Sunrise of Franklin Lakes

Located in the beautiful residential area of Bergen County, just 30 minutes from New York City, Sunrise of Franklin Lakes provides the very best in personalized care and services to seniors—including assisted living and memory care—in elegant surroundings. Our community is close to the intersection of Route 208 and I-287, allowing for easy excursions to the cultural attractions of Jersey City and Manhattan, as well…

Published floor plans

Studio

Assisted Living · 0 bedroom

Published starting price

$6,171/month

Care fees not included

Checked August 23, 2026
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1 Bedroom

Assisted Living · 1 bedroom

Published starting price

$9,880/month

Care fees not included

Checked August 23, 2026
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2 Bedrooms

Assisted Living · 2 bedroom

Published starting price

$9,667/month

Care fees not included

Checked August 23, 2026
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Semi-Private

Assisted Living

Published starting price

$6,080/month

Care fees not included

Checked August 23, 2026
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Studio

Memory Care · 0 bedroom

Published starting price

$12,251/month

Care fees not included

Checked August 23, 2026
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1 Bedroom

Memory Care · 1 bedroom

Published starting price

$13,923/month

Care fees not included

Checked August 23, 2026
Schedule a visit →

2 Bedrooms

Memory Care · 2 bedroom

Published starting price

$10,670/month

Care fees not included

Checked August 23, 2026
Schedule a visit →

Semi-Private

Memory Care

Published starting price

$10,245/month

Care fees not included

Checked August 23, 2026
Schedule a visit →

Tracked published prices

Price history by floor plan

Compare floor plans over time. The lowest current option with tracked history is selected first.

Semi-Private$6,080 observed · tracking future changes
$6,080Aug 23, 2026

One source-published starting price observed so far. No price change has been observed yet.

Family and resident feedback

3.9 out of 5 from 21 reviews

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Critical

Review for Sunrise of Franklin Lakes

Promises way more than they deliver. The "assisted" in Assisted Living is virtually non-existent even when you are paying for elevated levels of care. Don't go if you need any actual help except medicine administration and even that is a challenge. Totally overpriced for poor care. Would NEVER recommend. The short time that my mother was there we hired a full time outside aide to assist her.

AnonymousDecember 8, 2025

★★★★★

Positive

Perfect Place for Mom

My mom had a tough adjustment to her new home, but everyone at Sunrise helped with making her feel at home. Everyone from the staff is so nice and were so patient with my mom. They did everything they could to make her feel at home. My brothers and I are so grateful for how caring and attentive everyone has been to ensure our mom is comfortable and happy in her new place. We know she is safe and well taken care of and that puts us at ease. Thanks so much to everyone at Sunrise for all you do.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
3.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
Holly PetersonJune 14, 2025

★★★★

Positive

Our Families Experience

I would say we like the cleanliness of the facility, he seems to always be cleaned up well and they offer a lot of activities. There seems to be a lot of staff turnover though. Yes, we would recommend this community to other families based on the experience so far.

See category ratings
Cleanliness
5.0 / 5
Friendliness
4.0 / 5
Value for Cost
3.0 / 5
Care Services
4.0 / 5
Activities
5.0 / 5
Staff
3.0 / 5
Meals & Dining
5.0 / 5
AnonymousMay 13, 2025

★★★★

Positive

My father is a resident

Sunrise of Franklin Lakes is always clean and kept well. They have multiple activities throughout the day to keep the residents active. The staff is friendly. We really feel that my dad is getting well taken care of there.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
3.0 / 5
Care Services
4.0 / 5
Activities
5.0 / 5
Staff
4.0 / 5
Meals & Dining
4.0 / 5
Carrie MJanuary 10, 2025

★★★★

Positive

Our family experience

Such a community requires a LOT of TLC, organization and planning. Overall I feel Sunrise makes great effort to maintain a well run community and on many points is successful. Overall the staff is very good but There have been too many staff changes and are quite short handed at times, particularly on the weekends. There have been times when mom has waited way too long for aid to help w toileting. I feel Mom is adjusting well.

See category ratings
Cleanliness
4.0 / 5
Friendliness
4.0 / 5
Value for Cost
3.0 / 5
Care Services
4.0 / 5
Activities
3.0 / 5
Staff
4.0 / 5
Meals & Dining
3.0 / 5
CaroleAugust 2, 2024

★★★★

Critical

READ THIS BEFORE YOU MOVE IN!

Please read and learn about this place before moving your loved one in if they are unable to defend and speak up for themselves. This Sunrise only takes pride in their assisted living. The Memory "Care" is horrible. I have videos and photos of the way my Mom was treated. She suffered from Lewy Body Dementia. I have photos of her privacy not being respected, her hygiene being ignored, and despite reporting each and every incident, nothing changed, and all the employees are still employed there. I found out much more

See category ratings
Cleanliness
2.0 / 5
Friendliness
2.0 / 5
Value for Cost
1.0 / 5
Care Services
1.0 / 5
Activities
4.0 / 5
Staff
1.0 / 5
Meals & Dining
2.0 / 5
Antoinette AApril 7, 2024

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care, Independent Living
Public price status
Published starting price available
Last source check
August 23, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Room Service
  • Meals Provided
  • Low / No Sodium
  • Guest Meals
  • Special Dining Programs
  • No Sugar
  • Restaurant Style Dining
  • Pureed Meals
  • Vegetarian
  • International Cuisine
  • Professional Chef
  • Private Dining Room
  • Café or Bistro

Health & wellness

  • High Acuity Care
  • Memory Care
  • Diabetic Care
  • Staffing & Ancillary Services
  • Incontinence Care
  • Medication Management
  • Non-Ambulatory Care

Services & convenience

  • Grocery Shopping and Errands
  • Housekeeping
  • Beautician
  • Laundry Service / Drycleaning
  • Spanish
  • English
  • Complimentary Transportation
  • Covered Parking
  • Resident Parking Available
  • Uncovered Parking
  • Weight Limit (lbs)
  • Cats Allowed
  • Dogs Allowed

Activities & engagement

  • Happy Hour
  • Live Well Programs
  • Cards / Pinochle Club
  • Wine Tasting
  • Holiday Parties
  • Men's Club
  • Walking Club
  • Community Service Programs
  • Devotional Activities On-Site
  • Visiting Chaplain or Priest
  • Activities On-site
  • Devotional Activities Offsite
  • Bible Study Group
  • Activities Off-site
  • Intergenerational Programs
  • Visiting Rabbi
  • Christian Services
  • Educational Speakers / Life Long Learning
  • BBQs or Picnics
  • Birthday Parties
  • Quilting or Sewing Club
  • Other Religious Services
  • Sensory-based Programs
  • Bridge Club
  • Karaoke
  • Stretching Classes
  • Forever Fit
  • Book Club
  • Community Service Organizations
  • Trivia Games
  • Gardening Club
  • Current Events Club
  • Catholic Services
  • Art Classes
  • Pet-focused Programs
  • Montessori Programs
  • Reminiscence Programs
  • Cooking Club
  • Jewish Services
  • Live Dance or Theater Performances
  • Live Musical Performances
  • Cooking Classes
  • Day Trips and Outings
  • Yoga / Chair Yoga

Outdoor spaces

  • Indoor Common Areas
  • Barber Shop
  • Outside Patio
  • TV Lounge
  • Beauty Salon
  • Computer or Media Center
  • Central Fireplace
  • Fitness Center
  • Piano or Organ
  • Movie or Theater Room
  • Game Room
  • Arts and Crafts Center
  • Raised Garden Beds
  • Meeting Room
  • Private Bath
  • Outdoor Common Areas

Apartment & room features

  • Respite or Short Term Stays Offered
  • Garden View
  • Air Conditioned
  • Wi-Fi/high-speed internet
  • Cable or Satellite TV
  • Kitchenette
  • Ground Floor Units
  • Wheelchair Accessible Showers
  • Handicap Accessible

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked August 23, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required
Sunrise of Franklin Lakes – Franklin Lakes, NJ | Find With Care