Community profile

Symphony Square

35 Old Lancaster Rd., Bala Cynwyd, PA

Assisted LivingMemory Care

4.150 reviewsRead reviews

About the community

About Symphony Square

Located in the heart of Lower Merion Township, Symphony Square at Bala offers an elevated suburban senior living experience just minutes from Philadelphia. Our community specializes in both Personal Care and Memory Support, providing compassionate, individualized care in an elegant and welcoming environment. Conveniently situated near leading medical centers including Lankenau Medical Center, Bryn Mawr Hospital,…

Published floor plans

Studio

Assisted Living · 0 bedroom

Published starting price

$6,550/month

Care fees not included

Checked August 19, 2026
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1 Bedroom

Assisted Living · 1 bedroom

Published starting price

$7,500/month

Care fees not included

Checked August 19, 2026
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2 Bedrooms

Assisted Living · 2 bedroom

Published starting price

$8,500/month

Care fees not included

Checked August 19, 2026
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Studio

Memory Care · 0 bedroom

Published starting price

$8,625/month

Care fees not included

Checked August 19, 2026
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Semi-Private

Memory Care

Published starting price

$6,275/month

Care fees not included

Checked August 19, 2026
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Tracked published prices

Price history by floor plan

Compare floor plans over time. The lowest current option with tracked history is selected first.

Semi-Private$6,275 observed · tracking future changes
$6,275Aug 19, 2026

One source-published starting price observed so far. No price change has been observed yet.

Family and resident feedback

4.1 out of 5 from 50 reviews

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Positive

I had an excellent experience overall. The sales associate was very knowledgeable and the staff was very welcoming.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Staff
5.0 / 5
Yvonne Sassani WagnerJuly 9, 2026

★★★★

Positive

Overall would recommend

The cleanliness top notch, staff/care is good, but they lost the head nurse of memory care so they are still working on improving their game, activities - they do try to engage everyone, which can be challenging, but they plan a variety of activities and bring people out to the main area for special events, room size is adequate and community room/dining is a little small. Community size is 11 which is very good

AnonymousMay 11, 2026

★★★★★

Positive

Symphony Square

I would give the facility a score of five in all of the either categories. What we like the most about the community is the friendliness and competence of the staff team. Yes, we would recommend Symphony Square to other families based on the experience

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
AnonymousDecember 11, 2025

★★★★★

Positive

A caring experience for my father in law

Memory care is very friendly, caring and kind. Theresa is very nice and easy to work with.

AnonymousNovember 11, 2025

★★★★

Positive

Kind staff

Staff are very kind and care is good. Food is fair. Needs some cosmetic refreshing. Overall very satisfied.

See category ratings
Cleanliness
4.0 / 5
Friendliness
4.0 / 5
Value for Cost
4.0 / 5
Care Services
4.0 / 5
Activities
4.0 / 5
Staff
3.0 / 5
Meals & Dining
3.0 / 5
AnonymousMay 12, 2025

★★★★★

Critical

Expensive (Still not the most expensive) and for what?

My mom is a current resident and while they were quick to get her in and sort of help with the move, they really haven't done much since. The nurses do their best, but they appear to be short staffed and have not been paying very close attention to my mom much at all. There have been several administrators who have left since she started, and the communication there is not just bad, it's non-existent. I honestly am not sure what we're paying for beyond rent. A lot of the time the residents have 1-2 people running a

See category ratings
Cleanliness
3.0 / 5
Friendliness
2.0 / 5
Value for Cost
2.0 / 5
Care Services
1.0 / 5
Activities
3.0 / 5
Staff
3.0 / 5
Meals & Dining
3.0 / 5
J MMarch 13, 2025

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care
Public price status
Published starting price available
Last source check
August 19, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Gluten-free
  • Guest Meals
  • Organic
  • Vegan
  • Professional Chef
  • Restaurant Style Dining
  • Special Dining Programs
  • Pureed Meals
  • No Sugar
  • Kosher
  • Anytime Dining
  • Vegetarian
  • Room Service
  • Meals Provided
  • Low / No Sodium
  • Café or Bistro

Health & wellness

  • Staffing & Ancillary Services
  • Incontinence Care
  • High Acuity Care
  • Memory Care
  • Medication Management
  • Diabetic Care
  • Non-Ambulatory Care

Services & convenience

  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping
  • Grocery Shopping and Errands
  • English
  • Property Convenient to Public Transit
  • Transportation at Cost
  • Uncovered Parking
  • Complimentary Transportation
  • Covered Parking
  • Resident Parking Available
  • Dogs Allowed
  • Cats Allowed
  • Weight Limit (lbs)

Activities & engagement

  • Catholic Services
  • Art Classes
  • Brain fitness / Dakim
  • Reminiscence Programs
  • Live Dance or Theater Performances
  • Jewish Services
  • Live Musical Performances
  • Cooking Classes
  • Buddhist Services
  • Dances
  • Yoga / Chair Yoga
  • Islamic Services
  • Tai Chi
  • Day Trips and Outings
  • Karaoke
  • Sensory-based Programs
  • Stretching Classes
  • Forever Fit
  • Adventist Services
  • Trivia Games
  • Visiting Rabbi
  • Intergenerational Programs
  • Christian Services
  • Birthday Parties
  • Educational Speakers / Life Long Learning
  • BBQs or Picnics
  • Mormon/LDS Services
  • Protestant Services
  • Other Religious Services
  • Live Well Programs
  • Happy Hour
  • Holiday Parties
  • Wine Tasting
  • Cards / Pinochle Club
  • Activities On-site
  • Light Therapy Programs
  • Community Service Programs
  • Devotional Activities Offsite
  • Devotional Activities On-Site
  • Visiting Chaplain or Priest
  • Bible Study Group
  • Activities Off-site

Outdoor spaces

  • Computer or Media Center
  • Central Fireplace
  • Outside Patio
  • Beauty Salon
  • Butterfly garden / Hummingbird garden
  • Indoor Common Areas
  • Main Street Shops
  • Barber Shop
  • Library
  • TV Lounge
  • Private Bath
  • Meeting Room
  • Outdoor Common Areas
  • Raised Garden Beds
  • Piano or Organ
  • Movie or Theater Room
  • Arts and Crafts Center

Apartment & room features

  • Handicap Accessible
  • Kitchenette
  • Ground Floor Units
  • Wheelchair Accessible Showers
  • Garden View
  • Air Conditioned
  • Wi-Fi/high-speed internet
  • Cable or Satellite TV
  • Respite or Short Term Stays Offered

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked August 19, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required