Tapestry Senior Living Moon Township

I would not recommend this facility. The advertise one kind of assistance but do not really have it. I was very unhappy as I am trying to resolve getting my spouse into a facility and simply wasted precious time and energy.

Would not recommend to anyone

They went through to directors, 3 head nurses, multiple people who were under staffed and under trained to work with memory care patients. I felt pushed into using their hospice service who were not the most communicative. They did not clean the room as often, nor did they clean clothes often and their care for my brother was terrible. He should have been referred to another place once they decided they couldn't or wouldn't feed him. I contacted the ombudsman. I had to tell them he needed certain meds while he was …

Would not recommend

The very few that work / stayed there are nice. We were lied to during visit. Told someone there will help us when its time to get on Medicaid. After I got my mom in they said they never said that. They don't even have a case worker. Ever since they got the new director[Name Removed] people quit and now less help and the less help are yelling at the residents that they're even moving out. Either the new director needs to be removed or she needs help from an overload. Took 5 months for them to sign medical forms for…

Our family's experience

On positive lots of activities, regular cleaning person and laundry and meals have been provided and important. On the negative they have been regularly short staffed, which has lead to delayed service particularly in the restaurant and maintenance areas.

Tapestry Senior Living Moon Township

The staff who clean the individual rooms could do a better job. I wish staff would do a better job of making new residents feel welcome by doing something to get them better acclimated to the facility. If a new resident doesn't already know someone in the community, they are left on their own Tory to make friends. That is difficult at their ages.

Excellent Service

Of course, my dad loves it, especially the food. But all family and friends agree that the facility is quite affordable and has provided so much support for my dad. I would definitely recommend Tapestry as a place for anyone looking.