The Avalon of Lewis Center

Our family's experience

They are short staffed so things have fallen through the cracks. When we looked at the place they talked up their food and that they had a chef. The food is always cold because they bring it up to the 3rd floor. Dad has a bedroom, living room and bathroom which is a really good size. It is clean. There are issues with the call button - it takes them 15 minutes or longer to answer or come to his room.

The staff are very kind and very hospitable. Everything looks very nice and fresh like a hotel suite and the residence seemed very happy.

Been Living Here since April, the place is terrific

The rooms are very nice with plenty of space. There are lots of fun activities to do. The meals are fantastic with plenty to eat. The staff is nice and helpful.

[name removed] was very helpful and gave us lots of information. The staff we met as well as the residents walking in the facility were very friendly.

Living at The Avalon At Lewis Center

This facility was my first experience is assisted living. From the time you enter, you can see a beautifl lobby area. My husband was with me and we found our apartment to be very accomodating. If we had a problem with out tv or refrigerator, someone with maintenance or another employee came to correct the problem. All employee were very pleasant! Also the therapy staff was exceptional.

The Avalon of Lewis Center

Most of the staff and middle management is fabulous, but upper management seemed to see dollar signs rather than people and it felt like some strange interoffice politics was going on. Everyone has a silo of responsibility and it is confusing for new residents and families. Therapy group (Powerback) was really good. Food was usually mediocre and often choice was limited. Dining staff was great though, nice and helpful even though they caught a lot of heat for the food.