The Columns of West Monroe

Review for Savannah Grand of West Monroe

I did not make the selection after a personal visit. I took a local person's recommendation. After visiting my family members over the span of a few days after they were there for a couple of weeks, I found the facility under staffed, family members rooms dirty, and the members (an uncle and his wife) not adequately cared for.

Mediocre

I want to start by saying a handful of employees were exemplary. But there was one that scared me with her actions. I’ll start by saying the facility looks like a worn down hotel. The food is mediocre on a good day. For the cost, ham sandwiches and stale chips are embarrassing not to mention not healthy. They serve limited vegetables. And they do not obey the law. Be careful on this. I was forbidden from seeing my mom even though she begged to see me all because the manager and my cousin (who forced my mom to sign …

Lucky to have our loved ones there

The community is very clean and the staff that took us around on the tour were super friendly. From what we have seen of the meals when we visit they do seem great.

This property was terrible. The person that we worked with was not the best, we asked about security and were told that the door is locked at night and then during the day she has a gun. Just had an overall feeling of no way I want to stay here. There were no covid precautions you can just walk in. I have a friend that has a loved one here and they shut down a unit for covid and did not alert the families. At one time it was cleaner and better but it has changed now along with being overpriced.

Review of Savannah Grand Of West Monroe

The food is most times horrible. All the residents complain among themselves. For the monthly fees, the food should be outstanding. I've been in the food industry – it's not difficult to prepare "good" meals for a reasonable cost. Quarantine is unreasonable!

Review of Savannah Grand of West Monroe

The people who work here are nice. The facility is well kept and hospitable. The food is not good though. My relative says the portion sizes are small and the food is unhealthy, not tasty, and repetitive. It is too bad because otherwise, we've been happy with Savannah Grand. Food is so important when it could be something for residents to enjoy and look forward to each day. The medication nurse who works here is very professional, responsive, and helpful.