Community profile

The Crossings At Pheasant Ridge

402 Pheasant Ridge Road, Roanoke, VA

Assisted LivingIndependent LivingMemory Care

4.334 reviewsRead reviews

About the community

About The Crossings At Pheasant Ridge

The Crossings At Pheasant Ridge in Roanoke, VA is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Published floor plans

Studio

Assisted Living · 0 bedroom

Published starting price

$4,045/month

Care fees not included

Checked August 6, 2026
Schedule a visit →

1 Bedroom

Assisted Living · 1 bedroom

Published starting price

$5,185/month

Care fees not included

Checked August 6, 2026
Schedule a visit →

2 Bedrooms

Assisted Living · 2 bedroom

Published starting price

$6,320/month

Care fees not included

Checked August 6, 2026
Schedule a visit →

Tracked published prices

Price history by floor plan

Compare floor plans over time. The lowest current option with tracked history is selected first.

Studio$4,045 observed · tracking future changes
$4,045Aug 6, 2026

One source-published starting price observed so far. No price change has been observed yet.

Family and resident feedback

4.3 out of 5 from 34 reviews

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Positive

Blessed for the time she had!

Can't say enough good things about Harmony. It was truly a blessing to have my mom there for her final moments. I only wish she had more time there when she was in better health. The entire staff was awesome and made the time she had left as pleasant as possible. Very impressive how quickly they got her transitioned into Hospice care and the level of care she received to the end. I would recommend Harmony to anyone looking for a place for themselves or a loved one whether it be long term or short. Thank you for all

JackJune 22, 2026

★★★★★

Positive

Great Experience

The Harmony's staff, room layout, cleanliness, smile on everyone's face, and professionalism. They checked all the boxes that was important to us. I would recommend to others. The application was smooth and any phone calls were answered immediately.

BarryJune 2, 2026

★★★★★

Positive

Review for The Harmony Collection at Roanoke - Assisted Living

The Harmony Collection at Roanoke is very nice. Everything is so bright and clean and everyone is cheerful and friendly. There have been minor problems but once the correct person to help was found it smoothed out. The food is good and varied. I enjoy eating in the dining room. The staff is friendly and efficient. I thank A Place for Mom for helping me find The Harmony Collection.

JJMApril 28, 2026

★★★★★

Critical

our families experience

Staff management. They call out a lot and when there they don't work hardly. They are always short staffed and residents do not get the assistance they pay so much money for. . I would not recommend this place to anyone.

See category ratings
Cleanliness
4.0 / 5
Friendliness
3.0 / 5
Value for Cost
2.0 / 5
Care Services
1.0 / 5
Activities
5.0 / 5
Staff
1.0 / 5
Meals & Dining
3.0 / 5
AnonymousJanuary 6, 2026

★★★★★

Positive

A very satisfied son

It's hard to break out any one person. The entire staff from [name removed] and [name removed], to the nurses, [name removed] our concierge and [name removed], [name removed] and the entire dining staff. I can't say enough good things about Harmony and its people to truly tell you how wonderful everyone is and how comfortable it makes me feel knowing they are there for my mother!!

Jack KSeptember 25, 2025

★★★★★

Critical

Our family's experience - would recommend again

1. There were plenty of activities for residents. However, activities director/planners could have been more enthusiastic about the activities, or at least on the couple that Mom got to participate in. Those were limited though because of her situation, so I could be missing the big picture. 2. Coordination between facility and hospice provider for care. Took way too long to get medications ordered and coordinated, not sure if facility fault or hospice fault, but slow on correcting situation. Especially in hospice

See category ratings
Friendliness
4.0 / 5
Value for Cost
4.0 / 5
Care Services
4.0 / 5
Staff
3.0 / 5
AnonymousSeptember 16, 2025

Verified overview

What we know from public sources

Care options
Assisted Living, Independent Living, Memory Care
Public price status
Published starting price available
Last source check
August 6, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Meals Provided
  • Professional Chef
  • Restaurant Style Dining
  • No Sugar
  • Room Service
  • Kosher
  • Vegetarian
  • Organic
  • International Cuisine
  • Low / No Sodium
  • Guest Meals
  • Special Dining Programs
  • Anytime Dining
  • Gluten-free
  • Vegan
  • Pureed Meals
  • Bar or Pub
  • Private Dining Room
  • Café or Bistro

Health & wellness

  • Diabetic Care
  • Non-Ambulatory Care
  • Staffing & Ancillary Services
  • Incontinence Care
  • Memory Care
  • High Acuity Care
  • Medication Management

Services & convenience

  • Resident Parking Available
  • Complimentary Transportation
  • Uncovered Parking
  • Dogs Allowed
  • Weight Limit (lbs)
  • Cats Allowed
  • Grocery Shopping and Errands
  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping
  • English
  • Spanish

Activities & engagement

  • Activities On-site
  • Devotional Activities Offsite
  • Cooking Classes
  • Choir / Singing Club
  • Quilting or Sewing Club
  • Bible Study Group
  • Wii Bowling
  • Cooking Club
  • Men's Club
  • Educational Speakers / Life Long Learning
  • BBQs or Picnics
  • Stretching Classes
  • Birthday Parties
  • Cards / Pinochle Club
  • Holiday Parties
  • Walking Club
  • Other Religious Services
  • Bridge Club
  • Intergenerational Programs
  • Activities Off-site
  • Reminiscence Programs
  • Day Trips and Outings
  • Art Classes
  • Live Dance or Theater Performances
  • Current Events Club
  • Karaoke
  • Book Club
  • Devotional Activities On-Site
  • Yoga / Chair Yoga
  • Brain fitness / Dakim
  • Trivia Games
  • Live Musical Performances
  • Protestant Services
  • Gardening Club
  • Sensory-based Programs
  • Live Well Programs
  • Resident Band or Musicians
  • Community Service Organizations
  • Community Service Programs
  • Happy Hour
  • Wine Tasting
  • Dances
  • Christian Services

Outdoor spaces

  • Indoor Common Areas
  • Barber Shop
  • Library
  • Private Bath
  • Outside Patio
  • Beauty Salon
  • Central Fireplace
  • TV Lounge
  • Outdoor Common Areas
  • Meeting Room
  • Game Room
  • Piano or Organ
  • Fitness Center
  • Raised Garden Beds
  • Arts and Crafts Center
  • Movie or Theater Room

Apartment & room features

  • Air Conditioned
  • Ground Floor Units
  • Respite or Short Term Stays Offered
  • Handicap Accessible
  • Cable or Satellite TV
  • Wi-Fi/high-speed internet
  • Wheelchair Accessible Showers
  • Kitchenette

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked August 6, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required
The Crossings At Pheasant Ridge – Roanoke, VA | Find With Care