Community profile

The Hallmark

2960 North Lake Shore Drive, Chicago, IL

Assisted LivingIndependent LivingMemory Care

4.792 reviewsvia A Place for Mom

About the community

About The Hallmark

It’s time to exchange your burdens and stress for the lifestyle you desire most, at The Hallmark. Located in the gleaming city of Chicago, Illinois, you will find yourself surrounded by stunning views of Lake Michigan and the city's vibrant skyline. Whether you are seeking independent or assisted living services, our trained team members communicate with you directly in order to learn and support your needs. Our assisted living program is designed to promote residents’ independence and freedom. Before you move in, a care assessment is provided to determine the services you desire, such as assistance with bathing, dressing, medication management, or other personal tasks. You can choose to receive as much or as little help as you desire. Families and residents alike can embrace peace of mind knowing attentive staff members are available 24 hours a day, seven days a week to be alerted to any emergencies. An alert system is also used as an extra safety measure on-site. In addition to safety, residents can look forward to assistance with meals, housekeeping, and home maintenance. The concierge service can help with personal requests, and transportation assistance is provided, as needed. While your chores melt away, you can check out the splendid assortment of on-site amenities. Plan a workout in the updated fitness and wellness center, or unwind in the cozy library, the cafe and bistro, the game room, or the sports bar. For your convenience, the community includes a beauty and barber shop, a therapy room, a bank, a clinic, and a general store, all on-site. Your loved ones are also welcome to join you here — reserve the community room and host a private party or celebration, or invite your family to stay the night in the convenient guest suite. With plenty of options available at your fingertips, you can easily make the most of your golden years. Community Services and Amenities Spend your morning planting new flowers in the fragrant garden or exploring the colorful greenhouse. The arts and crafts studio and the cozy, fireside living room are other popular places to socialize and meet new people. In the evening, feel free to grab your favorite snack from the snack shop and catch a movie with your friends. The community also plans daily activities and events that you can attend. Be sure to take advantage of conveniences like the community's postal services, the business and computer center, and the Personal Solutions delivery program. To use this program, just send staff members an email of items you need, such as shampoo and conditioner, hearing aid batteries, or other necessities, and they will be delivered to your door. Best of all, the delivery is free! Living Arrangements Choose from 11 different pet-friendly apartment sizes and styles to decorate and call home. Each space includes wall-to-wall carpeting, ample storage space, plenty of natural light, and comforting, homelike features. Don’t forget to bring your beloved pet along with you! They're more than welcome to stay here. Whether you are seeking new opportunities, homemade meals, or one-on-one support, you can have it all at The Hallmark. Related: Assisted Living vs. Memory Care: What’s the Difference? Assisted Living vs. Independent Living: What’s the Difference?

Family and resident feedback

4.7 out of 5 from 92 reviews

Read all on A Place for Mom

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the named review source and are not independently verified by us.

★★★★★

Positive

The Hallmark Senior Living in Chicago

Lucky me! The Hallmark is living up to its new name beginning with a great new look! And they are keeping everything else in place that is already as good as it gets. I have lived here on Lake Shore Drive for almost 8 years now. A handsome building, at a desirable location with a fabulous view of Lake Michigan and its harbors! Management here has always been highly qualified, kind, and caring. Our new Grace Management’s focus is for all of our residents to enjoy the true essence of gracious living. Our lives have a

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
Ruth FJuly 27, 2026

★★★★

Positive

The Hallmark was very attractive and the host answered many questions. I like that it has independent and assisted living. The views are to die for. My main concern is the high cost of even independent living. The Hallmark may be on the high end of costs.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
4.0 / 5
Staff
4.0 / 5
Irma olmedoJune 28, 2026

★★★★★

Positive

very nice area - close to transportation, restaurants, convenient stores, very accommodating staff clean and well maintained facility

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Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
4.0 / 5
Staff
5.0 / 5
albert pJune 9, 2026

★★★★★

Positive

It's a beautiful community, luxury building, high level of services and priced well given their amenities.

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Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
4.0 / 5
Staff
5.0 / 5
David WeierApril 20, 2026

★★★★

Positive

The Hallmark Review

They are undergoing a transition to new ownership, so upgrades and refreshes are in the works. Should only get better. Location, location, location.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
4.0 / 5
AnonymousApril 14, 2026

★★★★

Positive

Happy to Call The Hallmark Home

I have been a resident at The Hallmark for nearly a year and was asked to share my overall impression of the community and staff. The common areas are in good shape—clean and well maintained—though somewhat worn. With the arrival of the new management company, many of us are looking forward to future upgrades and redesigns of these spaces. There are plenty of activities available for those who are interested, ranging from daily movies to book clubs. It’s easy to stay busy and engaged, and participation also provi

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
Jerry KMarch 24, 2026

Verified overview

What we know from public sources

Care options
Assisted Living, Independent Living, Memory Care
Operator
Not yet resolved
Public price status
Not publicly found
Last source check
August 1, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Vegan
  • Room Service
  • Gluten-free
  • Restaurant Style Dining
  • Professional Chef
  • Guest Meals
  • Meals Provided
  • No Sugar
  • International Cuisine
  • Low / No Sodium
  • Vegetarian
  • Café or Bistro
  • Private Dining Room
  • Bar or Pub

Health & wellness

  • Staffing & Ancillary Services
  • High Acuity Care
  • Incontinence Care
  • Diabetic Care
  • Medication Management

Services & convenience

  • English
  • Property Convenient to Public Transit
  • Complimentary Transportation
  • Resident Parking Available
  • Transportation at Cost
  • Cats Allowed
  • Pet Care Available
  • Dogs Allowed
  • Weight Limit (lbs)
  • Laundry Service / Drycleaning
  • Housekeeping
  • Beautician
  • Grocery Shopping and Errands

Activities & engagement

  • Live Well Programs
  • Stretching Classes
  • BBQs or Picnics
  • Community Service Programs
  • Forever Fit
  • Birthday Parties
  • Tai Chi
  • Brain fitness / Dakim
  • Live Musical Performances
  • Trivia Games
  • Educational Speakers / Life Long Learning
  • Gardening Club
  • Protestant Services
  • Day Trips and Outings
  • Cooking Classes
  • Pet-focused Programs
  • Live Dance or Theater Performances
  • Art Classes
  • Yoga / Chair Yoga
  • Devotional Activities On-Site
  • Wii Bowling
  • Other Religious Services
  • Jewish Services
  • Catholic Services
  • Holiday Parties
  • Devotional Activities Offsite
  • Wine Tasting
  • Activities Off-site
  • Dances
  • Happy Hour
  • Visiting Chaplain or Priest
  • Activities On-site

Outdoor spaces

  • Beauty Salon
  • Indoor Common Areas
  • Meeting Room
  • TV Lounge
  • Outdoor Common Areas
  • Computer or Media Center
  • Private Bath
  • Barber Shop
  • Library
  • Central Fireplace
  • Outside Patio
  • Arts and Crafts Center
  • Raised Garden Beds
  • Fitness Center
  • Piano or Organ

Apartment & room features

  • Full kitchen
  • Handicap Accessible
  • Bath Tubs
  • Respite or Short Term Stays Offered
  • Air Conditioned
  • Cable or Satellite TV
  • Wheelchair Accessible Showers

Published by A Place for Mom. Features can change; confirm those that matter before touring.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required
The Hallmark | Find With Care