The Madison Senior Living

The Madison is a very nice place. I was impressed with all facets of the organization. People are very friendly and very professional at the same time. I am still looking at other facility's, but the Madison is certainly on my short list.

Response from the community

David, thank you so much for taking the time to reach out! We have a wonderful team, and we are all here for you every step of the way with any questions or concerns you may have as you continue to look for the best fit. Don't hesitate to reach out, and we hope to hear from you again as you are making the best decision for you.

July 9, 2026

The Madison Senior Living

Food is cold alot. The staff and everything else is fine. The kitchen is the problem for me.

Response from the community

Thank you so much for letting us know about the temperature of your food - we definitely never want to miss the mark, and appreciate this note so we can work to ensure that food is delivered in a timely manner. We have passed this to our culinary team, but please don't hesitate to let us know if any additional issues persist. Thank you again, so much - we appreciate you!

July 10, 2026

I had a very enjoyable tour with [name removed] and his Director. The facility is clean. The one bedroom apartment was more spacious than I expected. Definitely liked the kitchen area. I would recommend this facility to anyone asking for recommendations.

Response from the community

Thank you for sharing your experience with us! We’re so glad to hear the tour left such a positive impression and that our team made you feel welcome and well informed. We truly appreciate your recommendation and are grateful you took the time to share such kind words!

May 6, 2026

This is the best place I have seen in my search for a memory care situation for my loved one. [name removed]is total knowledge and energy. Up front information about charges, extras, all costs, no hidden fees, very straight forward. Very up to date security and safety devices and policy. Very impressive!! And the food was good as well.

Response from the community

Thank you for sharing such a thoughtful and enthusiastic review. We’re honored to hear that our community has stood out in your search for Memory Care. Your kind words about our team’s knowledge, energy, and transparency mean so much — providing clear, upfront information is incredibly important to us, and we’re glad that came through. Thank you again for taking the time to share your feedback. We’re here whenever you need us as you continue exploring options for your loved one.

March 11, 2026

Review for The Madison Senior Living

The initial tour was good, and they painted a pretty picture. Then we moved my sister in and reality set in. Madison made too many promises they couldn't keep. I'm not saying anything is bad, but should do a better job of not promising the moon when they should know better.

Response from the community

At The Madison Senior Living, we strive to provide exceptional senior living for our residents. Your feedback is important to us, and we take concerns seriously. We never want families to feel that promises were made that could not be fulfilled, and your comments help us improve how we communicate and support residents and their loved ones. If you’re willing, we encourage you to contact the Executive Assistant to the CEO at 1-800-983-8876 ext. 8960 to share additional details so we can better understand your experience. This helps ensure concerns are reviewed thoroughly and addressed appropriately. Thank you again for sharing your perspective. Feedback like yours helps us continue to grow and strengthen our community.

March 15, 2026

Our experience

I would give them 5's for everything for their memory care facility. They have been great. What we like the most about the community is that they've been very patient with my mom as she settles into this new place, and they've also been very responsive in terms of sharing information with us about how she's doing.

Response from the community

We are grateful to hear how supported your mom has been during this transition and that the memory care team has shown patience, care, and responsiveness along the way. Keeping families informed and residents comfortable is so important, and your kind words mean a great deal. We appreciate you taking the time to leave a review and for your confidence in The Madison.

January 20, 2026