The Pines Retirement Center

it is good for emergency situations like homelessness.....

First impressions were tolerable. There is some room for improvement with attention to details. They are friendly on the intake, yet disrespectful in communication. They lump their tenants in the same category as though they have no feelings or sensibility of how to be treated to maintain dignity. Administrative staff is the root of mediocrity. Profits outweigh the promise of proper care. The food is also reflective of profits over healthy, dietary choice; hot dogs and rice and potatoes are a sure path to diabetes.…

I visited The Pines a few weeks ago. I was impressed when I entered the building. It was warm and inviting. It smelled nice and was neat. I toured the facility with a staff member. The staff that I met were friendly.

The Pines Retirement Center

Quality of care seemed to rate at a 3 because there were many staff changes. And an unresolved racial complaint that was troubling from a victimized resident about a hired? Or assigned resident 'acting' staff person. This acting resident claims to be a maintenance man and has used this title to gain entry into my moms' space without cause. Administrative Staff is still in need of some organizational help. The food is descent but needs more living plant foods plus sides with nutrient content (fried fish & processed …

Poor experience

Overall place need new Administrators. Old enough to care about how patients are treated. Make vitamins more enjoyable, Animals on Assistance for themselves and others to enjoy. Nurse does not help enough and airs don't care if food is served cold nor does administrative. Overall it is not the Place for older adults to me. Very boring. Young administrative Does not know-how to run this

Wonderful place

A lot of these reviews are outdated. Under the current management things are great. The administrator is helpful and willing to resolve concerns quickly. The director of nursing is super sweet. The nurses and attendants are so nice. My apartment is cleaned regularly and anytime I need something help is quick to respond. The food is good and the place is always clean. I love being here!

The Pines Retirement Center review

The Pines Retirement Center could improve on a lot. The Pines needs to be more attractive when people come in. Needs admission with smile so people feel welcome. Needs Social Work that's helps people. A consular to talk with people to help them express needs.. All works on floor needs different uniforms with name tags to know who they are and what they do. Have works standing around not doing anything wasting time and money. Admin needs less paper and listen when someone wants to talk a minute with him. Activities …