Studio
Assisted Living · 0 bedroom
$3,700/month
Care fees not included
Checked August 1, 2026Community profile
6250 North 19th Avenue, Phoenix, AZ
★ 4.4122 reviewsRead reviews
About the community
Assisted Living · 0 bedroom
$3,700/month
Care fees not included
Checked August 1, 2026Assisted Living
$3,000/month
Care fees not included
Checked August 1, 2026Memory Care · 0 bedroom
$4,200/month
Care fees not included
Checked August 1, 2026Memory Care
$3,200/month
Care fees not included
Checked August 1, 2026Tracked published prices
Compare floor plans over time. The lowest current option with tracked history is selected first.
One source-published starting price observed so far. No price change has been observed yet.
Tracked public-data history
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
August 14, 2026 at 12:34 PM PDT
Inspection coverage changed from NOT_COVERED to COVERED.
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Family and resident feedback
Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
PositiveThe main Palazzo (assisted living) seems really great. Lots to do. All kinds of facilities. Staff and residents quite friendly. The memory care unit seems to be lacking. But from what I've heard, all memory care centers leave a lot to be desired.
★★★★★
CriticalMy husband stayed here in 2023 while getting his strength back following a hospital stay. I'd give The Pallazo good grades in physical therapy. Unlike some other nursing homes, The Pallazo has an indoor walkway where patients can get in their steps. An indoor walkway is very important if a patient is confined during the Phoenix summertime. High grades also go to the discharge nurse, who spent a great deal of time going over discharge instructions. Unfortunately, l have to give a failing grade to the chef and the …
★★★★★
PositiveThe Palazzo is a wonderful place - they are going through ownership changes so there a definite growing pains for some of the residents. Yes, we would recommend this community to other families based on the experience we have had so far.
★★★★★
PositiveThe food was fine. Long walk to dining room, it is reasonable but costly. Yes, we would recommend The Palazzo if the facility is the right one. We moved her to [community name removed] which she likes better. Similar facility but she has friends there. Better mental health.
★★★★★
PositiveIn the last year that my friend was there, there was a bit of turnover in caregiver staff. Also they had a hard time keeping a driver for the van. But this is rampant in every business these days due to the bad economic conditions. I would recommend The Palazzo to others looking.
★★★★★
CriticalDisappointed in overall experience. The marketing of facility does not match reality of services. Marketing did not give full disclosure of pending sale of facility and because of this we have been having difficulties in resolving issues like no phone service or hot water in shower in room. These are just a few issues among many others that still have not been resolved since move in two months ago.
Verified overview
Skilled nursing
60 CMS-certified beds · CMS CCN 035116
Classification and identity evidence
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed August 14, 2026Source-published features
Grouped so you can scan what affects day-to-day life before opening an operator page.
Payment-program records
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Coverage last checked August 14, 2026 via Centers for Medicare & Medicaid Services.